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September 2023 by Tammy Lepird
Shoyan was professional and very pleasant to work with. He addressed my concerns quickly and resolved my issue successfully. I really appreciated him and want to thank him publicly for such great customer service!!
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September 2023 by AM GARCIA
Such a warm, pleasing & a very outstanding customer service I received from Petrona this morning, Friday. 8/25/23 @ 8:34 AM. She showed much patience inspite of my being so slow in taking notes of y'alls perks & fees. She knows the business so well. Very detailed oriented & extremely efficient. Thank you, Petrona. Job well done!
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August 2023 by Tawna Meadows
The owners of this facility are no where around. They have made this business very un people friendly. No access to the dumpster, no restroom and no live person to speak with.
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August 2023 by Cathy Fitzhugh
Everyone at sparebox has been super. Petrona was especially helpful with a confusing personal situation. Highly recommend this N Sara location.
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August 2023 by Desmond Jackson
Kim did an outstanding job assisting Me with My rental unit!
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August 2023 by Al S
Very nice climate controlled storage room.Vanessa was very good to close out our room due to not needing it anymore.
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July 2023 by Brenda Bartgis
I called the center to get a unit to rent and spoke with Venessa, she helped me with all my questions .. was so polite and answered what I needed to know! She also was so informative about the SpareBox , she let me know things I wasn’t even aware about! Thank you Venessa!
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June 2023 by kent dobkins
I have called their customer service line 3 times and can never reach anyone that knows the property or can offer any help! This is what happens when you remove a local manager or even someone regional Really sad the level of service they offer .
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June 2023 by Ruthie Wisdom
Dean was very helpful with my climate controlled storage unit…
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June 2023 by Richard Barnes
Petrona was very helpful and efficient in making sure our rental experience was going smoothly. Very easy process to chose and rent unit.
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June 2023 by daniel ashcraft
Adda made dealing with the problem I had so easy and painless. She deserves a raise. She was very friendly and helpful
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April 2023 by Athena
Very quick and efficient service. Dean was very helpful and pleasant to talk to. I wish everything in life went as smoothly as this call.
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March 2023 by ALEX XT
The person Mikel helped me in a very easy manner with my questions and concerns. He was very insightful in getting the best unit and price for my needs.
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September 2022 by Braeden Harnett
Had to use my second account to give this horrible company another bad review. Rent going up again? I said it before, don't leave your stuff here if you plan on being out of state for a long period of time. Rents doubled since I put my belongings there. I would have got my sh!t out of there months ago if I had the chance. Will definitely be there next month.
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August 2022 by Kristie Carter
Gave one star because it makes you. Poor customer service. When I called I was disconnected several times. The only time I have received a timely email response was when they wanted insurance on my unit. Multiple break ins recently and they won’t provide assistance with improving their security stating the leasee agrees to rent at their sole risk. No response about security technology or anything to make the renter more at ease. Might even be that the break ins could even be an inside job. Won’t know since they will not communicate. Worst of all there is NO ONE ON SITE EVER. This unit was rented before spare-box purchased the facility. Disappointed they can’t be of better customer service
