Costco Pharmacy is generally praised for its reasonable prescription pricing, with customers noting significant savings compared to other pharmacies. However, the service quality has been a mixed experience. While the staff is usually friendly and the pharmacists knowledgeable, there have been instances of missed or delayed prescriptions, leading to frustration for some customers. The pharmacy is commended for its competitive pricing, with the Prevnar vaccine and Ryaltris Nasal spray costing significantly less than at other pharmacies. Customers also appreciate the lower dispensing fee of $4.49 instead of $12.99, which is beneficial for those without a benefit plan. On the other hand, some customers have faced challenges, such as difficulty in reaching the pharmacy to inquire about missed prescriptions and issues with the ordering of medical supplies like needles. In one case, the pharmacy ordered the wrong item, leading to inconvenience for the customer. Despite these concerns, the pharmacy has received praise for the excellent service provided by individual staff members, such as a pharmacist who took the time to explain medication instructions in detail. Additionally, a customer had a positive experience with the store manager, who was able to resolve an issue with a dishwasher purchase. Overall, Costco Pharmacy offers competitive pricing on prescriptions and medications, but the quality of service can be inconsistent, with both positive and negative experiences reported by customers.
This profiling due to religious dress is not correct. All staff in Costco treat people with respect. I have had only pleasant experiences in Costco.
January 2025
The pharmacy was a pleasure to deal with. Jennifer went the extra mile to talk to my insurance to resolve an issue which was declining my prescription and made my day a whole lot better.
February 2024
Need to improve and streamline service and efficiency to reduce the constant long line ups at pickup counter. Certainly unable to use costco pharmacy when needing a new scrip in a hurry
