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February 2026 by Gabi Edey
This store was a great! I always find a good deal and the staff is super helpful and friendly.
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December 2025 by TH3LOV3YOUD3SIR3 JON3S
The staff at this location are a breath of fresh air. Very clean and organized kudos to whomever is running this place.
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December 2025 by Artman
It all started with a return that the system didn’t recognize to Dayne going out of his way to resolve the issue. Then walking me through the store showing me the clearance section and helping me with a couple purchases with his high fashion sense. The gentleman (Dayne) knows what he’s doing!
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December 2025 by E
Great service from Naythan and overall a very good store. Certain other Levi's stores could learn a thing or two about customer service from this location
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November 2025 by Cheryl Woodman
I can’t say enough about the incredible customer service at the Levi’s store in Ajax. On my most recent visit, I was helped by Dayne and Josue with a very unusual return, and they both went above and beyond to make the process smooth and stress-free. They handled the situation with patience, professionalism, and genuine kindness—it was honestly one of the best retail experiences I’ve ever had.
What stands out is that this wasn’t just a one-time experience. On a previous visit, another young associate also provided outstanding service, which shows me that this level of care and attention is part of the culture of this store. It’s rare these days to walk into a retail space and feel so genuinely welcomed and supported.
This is such an inviting store, and it’s clear that whoever is responsible for hiring is doing a fantastic job of choosing individuals who truly embody what customer service should be. Hats off to the entire team—you’ve set the bar very high!
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November 2025 by Prîmé Creator
Nathaniel was a really big help!
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October 2025 by Urooj Fauzan
It's a beautiful store with beautiful staff
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September 2025 by Joshua Pineda
Great customer service. From retail associate to cashier!
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September 2025 by brown mamba
I’ve never been to a retail clothing store with better customer service and helpful welcoming staff. I don’t leave reviews normally but shoutout Nathan for being an absolute stepper💯 will be back for sure!
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August 2025 by Prasad Moradia
Best customer service until the last minute, more variety of jeans and very responsive staff.
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July 2025 by Ruben Mendez Calixtro
Everything was in excellent price and the staff was so helpful. They took the time to assist me looking for something I wanted it.
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May 2025 by Katie M
What a great experience! I’m surprised this was my first time here. Nathan, Shaneece, and Sabrina were all very helpful with the details on the promotion, grabbing different sizes and helping us out in the change room. Such a good deal on the items I got too! They are great team and really made for a good shopping visit ☺️
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May 2025 by Alexandra Gatto
I had an amazing experience here. John was helping me with finding some Jeans, and a 90s style trucker Jean Jacket. He was so helpful, friendly, kind and positive. 11/10 experience.
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February 2025 by Julia Carrer
Really helpful and friendly staff. Found some great deals on jeans.
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December 2024 by Shawn B
I came here to buy jeans. I had help from an associate who grabbed my sizes and styles for me. There was a promotion for 2 pairs. Upon getting to the cash I realized one of the pairs of pants were stained.
They did not have another pair in the same style in any other colour. Clearly, trumped up to luck. But to be helped one on one by an associate, sent to try them on only to be disappointed at cash with zero solution offered…. I have to say I’m leaving here today very disappointed and empty handed after a 2 hour drive.
I’d quote bad customer service but there seems to be more at hand, poor quality control and floor inspections for damaged merchandise. A customer should never leave your store empty handed when prepared to make a purchase, a solution should have been offered
Clearly conversion and customer satisfaction isn’t a big deal to their sgm. Is it not the job of the receiver doing shipment to look over merchandise for exact issues like this?
1 star.
