Old Navy is a family-friendly apparel and accessories brand known for its wide range of products, including jeans in 180 sizes, comfy fleece, and popular activewear. The store emphasizes great style, quality, and a fun shopping experience. Reviews highlight the exceptional customer service provided by staff members, who are described as friendly, helpful, and attentive. Shoppers have shared positive experiences with employees like Ian and Bella, who went above and beyond to assist customers in finding the right products and making them feel special. Customers appreciated the store's larger size compared to other locations and noted the fantastic deals, often offering 20-30% off. Additionally, shoppers mentioned the attentive service from employees like Moya, Miracle, and Elizabeth, who contributed to a pleasant shopping environment. Overall, Old Navy is recommended for its great selection, excellent deals, and outstanding customer service that enhances the shopping experience. Masks are required for in-store shopping, and the store offers convenient free pickup services.
Great selection. Clean and organized store. Helpful staff.
April 2025
My online purchase needed to be returned. It was easy, staff was friendly, line up was short.
September 2024
Had a great shopping experience at this location! It’s larger than the one in the Oshawa Centre, and the staff are friendly. I found most of what I was looking for, and as always, Old Navy offers fantastic deals—20-30% off almost everything! Perfect spot to stock up on wardrobe basics!