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November 2023 by Tale of Two Siblings
Their is many things there but seriouslyCostco/ walmart/smaller pet outlets/ even found the same items for cheaper.Dehydrated chicken I buy for my dog thereAt the dollar the the same day for 3.00( same brand)CostcoFor kibble works out better.
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October 2023 by Shoaib Khan
Caresia is exceptionally helpful associate. She helped me to make sure everything was right and also has helped me with my requests when I was in problem.Highly recommend this place specially for having such great a person.
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September 2023 by Janette O'Doherty
Great store and so bright and organized. They have all the good quality food for your best friend.
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September 2023 by RADHAKRISHNAN
I left my dog for 4 days and the petsmart team was extremely good. They have an instagram page through which they used to post the pet’s pictures and also if I had any queries I used to message them to which the response was pretty quick. My dog was not neutered so he used to play alone in the play area but there are other dogs who have been fixed and for them the play area is common which I think all the dogs love.Me and my dog would love to visit them again.
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September 2023 by Victor Kireti
Well organized. The staff are very helpful and have excellent knowledge of where to locate products in the store.
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September 2023 by Natalia Bertok Jacobs
Wonderful experience with the Puppy Training classes they offer. Emma was our Instructor and she was amazing! As a first time dog owner, Emma made us feel reassured and comfortable each class which in turn helped our pup, Mila, stay calm, sit and listen. Our girl is doing SO much better after her puppy training and we are hoping to do another training package again.
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August 2023 by Claire Grissom
I live in Scarborough (30 min drive) and I sometimes shop in the plaza your store is located in. Just recently I visited your PetSmart and was very impressed with how clean it was, which was the reason I phoned to book a nail clipping. When I called today to book an appointment the gentleman I spoke to told me to come any time and there was no mention that I needed to provide any documentation of my dogs vaccination status. (I haven't needed to provide this anywhere else) I am deeply frustrated for this complete waste of my time with no apology from the young girl behind the counter. I wont be back.
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August 2023 by Leo Wilson
Took my Dog for a haircut here about a week ago. The staff was very friendly but if your dog has anxiety I would recommend going else where as there are 6 dogs in one room getting cut and some can be very loud.
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August 2023 by Maureen Muir
Approachability, congeniality, consideration, service - all impeccable! The best $50 I ever spent! Can't say enough positive about my experience here!
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July 2023 by Andrew & Kemesha Dunn
My best experience yet. Knowledgeable staff in the fish department, great recommendations. Had an issue with my fish tank and one conversation fixed it, tank is clear. I am happy and impressed.
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May 2023 by karen williams
Took my very timid rescue in to get his nails trimmed, the groomers were so kind to him and did and excellent job.
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May 2023 by EL
Do not bring your dog here for grooming. Had the worst experience ever. Not sure what they did but they traumatized my dog and she pooed in their kennel and refused the cut. They could not say what had happened. I went to the Whitby location after and the groomers there said that they heard bad things about the groomers at this Ajax location and said the staff is constantly leaving. They also said they had to shut down the grooming for a few months as there was no staff. They also don't answer their phones so good luck trying to even make an appointment.
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May 2023 by Google user
Great place for kids to come and look at fishes and pets they have . Place is very clean. Wish they had more staff to help. Notice one person by the fish area ... person chatting for more than 25 min.. when seen him outside he did not purchase anything lol But lucky was helped my the cash counter lady. Very nice helpful and knowledgeable. Brought our first pet in Canada...wahoo...hope it last long for our kids
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April 2023 by Justin Chang
Great place for kids to come and look at fishes and pets they have .Place is very clean. Wish they had more staff to help. Notice one person by the fish area ... person chatting for more than 25 min.. when seen him outside he did not purchase anything lolBut lucky was helped my the cash counter lady. Very nice helpful and knowledgeable.Brought our first pet in Canada...wahoo...hope it last long for our kids
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February 2023 by Darby Choi
Place is clean and furry friendly. They have pet day care and hotel in the back. The grooming salon at the front.There weren't many sale items during Boxing day. The Cesar wet food packs have gone up. Xmas clothing and toys were on sale. Best big box store for pets. Good selection and you can earn Perks points for future discounts.
