Rexall is a pharmacy that has received mixed but generally positive reviews from customers. Many appreciate the caring and attentive staff, especially the pharmacists, who go out of their way to provide good service and answer questions. One reviewer highlighted that this location is their preferred pharmacy because of the excellent care they receive, and they plan to return exclusively to this store. Service speed is also noted as quick and efficient, although some customers wish the store stayed open later on weekdays, citing safety concerns in the plaza after hours. The store is described as an older location without automatic doors, which can be inconvenient for those with accessibility needs or carrying many items. Despite this, it offers a wide range of products, including pharmacy items, canes, travel essentials, and an organized snack section with unique finds like keto crackers. There is a clearance section in the middle of the store, adding variety for shoppers. Customer experience at checkout varies; some mention waiting for staff assistance and minor inconveniences, such as staff assuming who was first in line. Payments can be made with debit, and customers can earn Be Well points through the app, which can be redeemed later. Notably, the store lacks public washrooms, a feature more common in newer stores. Overall, Rexall is seen as a good local pharmacy with friendly staff and a decent selection of products, making it a convenient stop for those in the area.
I've been to a few pharmacies in my years and I've never had such caring pharmacists as I've had here. I'm so glad we had to start using this location at Harwood in order to receive our benefits through my husband's workplace. I'll never go anywhere else.
February 2024
Always quick service, and the staff is always willing to answer questions. I wish they stayed open past 6 on weekdays, but I get why they don't. The plaza may not be safe for the employees at night.
June 2023
Very friendly and helpful staff. Lots of products and a good points program.
