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December 2023 by K S
2nd time it happened to me. 1st time, I didn't take picture, but this time i did. Bad enough they make us pre-pay, but this is another level. I go through the process of prepayment and lift the nozzle and select the grade. Before insert the nozzle to the filler neck of my vehicle, the machine just runs by itself. To some ppl it might be just 7 cents so why complaining. But if this place does this to all customer, it adds up.I showed it to the attendant at the store and he took picture from my phone and said he will let the owner and Shell know about it. Surprised that no one else noticed it.I asked why the pre-pay all of a sudden. He says both Shell by the highway are like that. Ridiculous is what I say on that matter. I fill up when I'm at a gas station. Don't know what the total is going to be. In the freezing cold, don't want to be entering numbers to fill up.I go to this one cause it's convenient when I come from work and this one is off the highway. I guess I have to look for another one.
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November 2023 by Azath Samsun Mueen
Every single pump is prepaid only. so annoying
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November 2023 by Steve Ring
I use to fill my 3 vehicles here on a regular basis. Now you must pre-paid. Well I don’t have the physical cards of my CAA or Air Miles as they are save in my apple Wallet that means I have to go inside wait to pay then return to pump gas and I need to guess how much I’m going to put in my vehicles. This is such a hassle that I no longer use this gas station and you shouldn’t also unless you have all the time in the world. I believe they were bought out as they’ve replaced their staff. This new staff are rude, don’t care about you or I. It’s now become a transaction and not any interaction. I now fill up at Harwood and Rossland or Salem and Taunton. You will see the previous staff at Taunton and Salem. My new filling up locattions.
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October 2023 by Harsh Bhatt
They are saying they are partners with air miles program, but seems like they never have the offer working. Air miles had offer of 25 cents off on gas today for up-to 50 litres, I filled 36.752 litres of gas but didn’t receive 25 cents off, the employee mentioned that the offer is not working in their system but I was able to redeem my already collected air miles.Other example is, I’m trying to buy a gift card from last 2 weeks as it is on offer with air miles as well but they are saying that their system is not working to activate the gift cards.Very disappointed.I would give (-5) if I can.
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September 2023 by Hamza Alzoor
Good place.After having an issue with payment Tammy worked with me and helped me sort the issue out from a distance which I appreciated
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September 2023 by Badshah Abhijeet
Absolute garbage customer service - people dont really know how to talk and dont have a basic skill they simply like to make it a bad taste to this shell- cashier MANI. Was on dutyThis shell is a must avoid .
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May 2023 by Iysha Rowe-Heaten
This is the worst gas station I’ve ever been to, first of all the lady that works there has no respect towards customers screaming at people and telling them to pay attention in math class and screaming at me just because I wanted another straw, this is just outrageous. This lady should be fired and taught some manners.
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May 2023 by ananya kaushal
The worst gas station experience we’ve ever had we literally had to call cops on them because the guy working there was being racist and rude also the lady who claims to be manager there didn’t accept my id (which was a legal indian passport) saying that she doesn’t know what this is and asked others who work there not to serve us.
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April 2023 by R A
This place is absolutely terrible. Never go here Tammy is an absolute miserable lady who is incredibly rude. She discriminates against students and tell us we don’t know math. She starts rushing us and calling us names if we’re paying with change. She is a terrible human being and needs to be taught social skills and human decency!
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April 2023 by Rehma Ahmer
This place is absolutely terrible. Never go here Tammy is an absolute miserable lady who is incredibly rude. She discriminates against students and tell us we don’t know math. She starts rushing us and calling us names if we’re paying with change. She is a terrible human being and needs to be taught social skills and human decency!
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April 2023 by Kostya vas
This is the worst gas station in the world! The customer service suck, because employee name is Tammy, who has no respect to any people! Who throws stuff at the customer and scares them to call someone!!!! Who are you gonna call? LolLong story short…. Don’t use this gas station! This is my second time visiting this gas station, first time I thought I was wrong but no… she is aggressive and doesn’t know how to behave her self!Conclusion, Tammy is disrespectful employee!I wish there was option to give negative 5 starts
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March 2023 by Sarah Crawford
The woman who works the counter is nothing but rude and condescending to teens. My friends and I went to this Shell and we accidentally payed a dollar more for an item and the woman said "pay more attention in math class". I've been going to this shell for about a year now and I've always had a bad interaction with this woman. Please teach her to treat young people with kindness.
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March 2023 by Dakayla Davis
the blonde lady that works behind the counter is very rude and should be fired, me and my friends go there almost every week and she always makes rude comments and get annoyed over the littlest things even when I just ask her to split the payment. She should not be able to work there.
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August 2022 by Mahir Asef
Decent price always :)
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August 2022 by Glenn Robinson
Handy for an unscheduled pit stop to check oil level.
