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February 2025 by Mamoun Hijazi
I always use this UPS outlet for both my e-commerce and personal needs. The service is very friendly, and the prices are perfect.
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February 2025 by Etoya Konechno
Very good service, the best UPS i saw all around.
The manager cares about clients and makes sure she perfectly answer their needs.
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February 2025 by Tiandre Williams
Farhana is amazing
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January 2025 by Patrick Garcha
Charged me to print a label that the company sent wrong. I had a label printed, but realized that Ralph Lauren sent a label that said 1 item, and I had 2 items to return. Upon calling Ralph Lauren, they said that UPS prints the labels for free, so just take the new email there and they will print it for free. Upon arriving to the UPS store, they charged $1.75 to print 2 sheets of paper, the owner Litly was ok, but I don’t think it’s fair to charge. She said it costs her to keep staff. I told her that they are being paid for sending the parcel. I was not happy with their service. I have worked in customer service for a long time and I don’t treat my customers like this.
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January 2025 by Sorayda Siles
Great service.
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January 2025 by Leeland Gonsalves
Great customer service
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December 2024 by Mohit Pachori
I had an excellent experience at UPS Store #349, thanks to Sitara. She was incredibly helpful, professional, and efficient. Sitara went above and beyond to assist me with my shipping needs, ensuring everything was packaged securely and that I had all the necessary information. Her friendly attitude and attention to detail made my visit smooth and stress-free. I truly appreciate her excellent customer service and will definitely return because of her outstanding support!"
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December 2024 by Chad Quanduk
Amazing service and super friendly and were able to do exactly what I needed done, highly recommend
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December 2024 by Juliet Ogbu (Jada)
Best customer services ever!!! And on top of that they ensure you get an optimized price. Thanks to LILY!!
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December 2024 by Cheryl Doyle
I was disappointed by the lack of professionalism and the obvious difference in how customers are treated. I visited this UPS Store twice on different days, and BOTH times, the staff member (named Litly and the owner I believe but I refer to the old loud lady) was cheerful and friendly with other customers, but when it was my turn, the tone changed significantly. I felt treated rudely and almost lifelessly, which was both unsettling and upsetting. The difference in treatment was so significant, and it was hard to ignore. I really hope this person takes note and ensures a more consistent, respectful, and professional approach to all customers, regardless of who they are or how they appear.
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December 2024 by Mohammad Ali
I had good in store experience but didn’t like not having the tracking number until hours later. The lady there took my package and gave me the receipt and told me that we will send the tracking number within 20 minutes but it’s now 1:15 pm still no tracking number. They should change this method and process package while the customer is there and provide tracking info.
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December 2024 by BURD & KEYZ
It smells in there. Like nobody uses deodorant.
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December 2024 by Jay Gee
I love going to this location. They are very friendly and accommodating. Some other locations make you feel as if you’re bothering them by asking questions, but they are ALWAYS very helpful here. I drive past the one that is closer to my house because of their impeccable service.
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November 2024 by Mark G
I have to be completely honest and say that this UPS store location is awesome!.
The staff is so helpful and do a very great job with there customer service!
I definitely recommend shipping thru this location!
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November 2024 by Kirk Allen
Litly and her team make sure all my small business needs are taken care of
