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December 2023 by daniel g
Make your appointment quick and efficient.The people are friendly.I recommend
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December 2023 by Lisa LeBlanc
Great, knowledgeable, trustworthy mechanics and staff. We've had extensive work done at Romeos, and we're very satisfied. They aim to please and are genuinely nice to deal with. Total pros!
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November 2023 by Sheldon Cuff
Quick shout to Romeo’s! Amazing service! Great communication and great value! Thanks for taking care of Betsy!!! ?Services: Tires
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August 2023 by Sharon Van Doran
Wonderful Customer Service!Highly Recommend.
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July 2023 by Wally Schmidt
I bought a Hyundai Santa Fe AWD Limited from Romeo in June 2018. I moved to Las Vegas in 2019, then to Florida. It's been across the country 4 times. Best vehicle ever, no problems at all except brakes and tires. Thanks again Romeo. I still get compliments when I say it's a 2011.
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April 2023 by Monique Picher
Excellent service! Awesome owners!
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March 2023 by Jason Willard
Always friendly and welcoming
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March 2023 by Daniel Leroux
I had a flat tire and these guys took care of it right away. At a very reasonable price too.
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March 2023 by Paul Stone
I went in desperate for help - muffler making my little Pontiac Vibe sound like a big truck - and I had to be back in Toronto this evening for my son's family to fly out.They were very busy, but they understood and said they would get me back on the road. I got there soon after 8am. I left just before 9. Very good price as well as being just about the nicest people you could meet.Thank you, Romeo.
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March 2023 by Patrick McCarthy
Great service, professionalism with all employees, honest and great prices!!!Service: Oil change
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March 2023 by Ariel Blackwell
Great and friendly service, latest tune up was quick and efficient and my car felt great driving home, just in time. Always nice to have car folks you can trust.
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March 2023 by Gabby Decoste
Everyone here is great, they really take the time to explain things to me and are always happy to help
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March 2023 by Angus Scott
Polite and professional and good service
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March 2023 by Lance Tanner
Great customer service.
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December 2022 by Gilles A.
When you read NAPA, Autopro, in Alexandria, Ontario, Pro here does not mean Professional. Far from it. At least for me. Some love the place. Here's why. My rear bumper was going down. I ask Autopro if they can give me an appointment to fix it. The "specialist" of the place, whom I will call Bozo, tell me. "I give an appointment if I can do the work." So he looks at the car and say. "Yes, I can do it. Be there Thursday at 8:30 am". Thursday I was there. The big expert looks at the car another time and said... "I can't do the work. I need few parts. I will order them". (Why then did he say before that he could do the work?) Few days pass without news. I went back to the garage. " Faster than a telephone call... So what about the parts?" I ask the man. "It looks like they weren't on the back order, he said. But I take care of it". Ah ah ! I said for myself. Three more days. Bozo calls me. "The pieces have arrived." I show up for my third appointment and wait 35 minutes lucky me that I had an appointment. A real pleasure, when you know that I am disabled... And here comes the expert again. "We have the pieces but they are not the right size. I have to buy them somewhere else. Leave me your car. It will be done tomorrow. Take our courtesy car to go home". I must emphasize that during all these "game" Bozo did not apologize once. So I hit the road with the courtesy car... And, 25 kilometers further I run out of gas. Can an expert forgot to check the fuel level before lending the vehicle to a customer? I admit that rather annoyed by Bozo's irresponsible attitude I had not looked to see if the tank was full, but my mistake was that after all is nonsense I still trust the clown. Results : It cost me $ 75 of towing, 2 hours lost, on the side of the road, in the cold ... Summary: 4 trips to the garage give 120 km with my car and 30 with the loaned one. That is: $15 worth of gasoline. So, the Autopro garage in Alexandria? Forget it. Instead, go to Tim Horton's "Service à l'auto", you will have better service and at least a full stomach, if not the tank of the car. Gilles Dubois a new, and already former Autopro customer.
