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December 2023 by SRC Contracting Renovations
great store. great selection of tools. They have all your Lumber and sheeting needs. Trusses too. Danny is the man. Easy to work with, knows his stuff...No regrets and will be dealing with him amd Them for the next house(s) to come.
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October 2023 by Brian Chessie
Worst service. Lived here two years in Alfred. Built a 8 ft. Fence . About 3 thousand dollars. Bought my material from pont masson. Sented me 2 different colors of fence boards most of staff don't speak English went there to get fence post concrete they took me to the . stuucco aisle. That was my last time at I go to that store . It appear to me that nobody cares. I haven't complained about this business ever . But there incompetent can't be ignored.
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August 2023 by Patsy Jacobs
Thank goodness for Cynthia, the manager!!!!! She was called in on her day off to take care of what could have ended up being a bad situation. She was polite, friendly, and VERY efficient. We appreciated her taking the time out of her day to make things right. Cynthia is a keeper, and Materiaux Pont-Masson is very lucky to have a manager like her!!!!
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August 2023 by David Brown
The manager Cynthia took the time to help find a caninet and vanity that was misplaced. Great customer service
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August 2023 by Gordon Doubleday
Good help in staff; hard to locate things
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August 2023 by Bj Dj
If you don't speak French the service here is absolute garbage. Rude and unhelpful.
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August 2023 by Mistral
Worst customer service of any hardware store in a 1000km radius. Avoid this place like the plague. Not one competent salesman on staff. Takes forever to get service. Staff is rude and have 0 training in construction. They give bad advice or can't even find anything in their store. It is not normal that their best employee is a 17 year old fresh out of high school. Everytime i go there it's the same story.
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August 2023 by Matthew Bourque
Staff is very friendly and helpful. Very knowledgeable about products and assisting with products for projects. Prices are very competitive. Will definitely do future business with them.
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August 2023 by Marc Malette
Got turn around cause i only had a 100$ bill so good luck, won't back there.Another liberal that wants cashless or what?
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February 2023 by Pierre Labbée
Always friendly people there and good specials to have.
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November 2022 by Mike Edwards
Very helpful staff and great selection for a smaller store with competitive prices
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September 2022 by Pierre Gravelle
Very friendly and knowledgeable staff. Sylvie from the paint department was very helpful and with her guidance we purchased the perfect paint for our project.
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September 2022 by Swauve X
The service counter guys Michel, Eric and Dennis all make the experience there a lot better. Good prices, hard workers.
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September 2022 by Canuck
Disappointed with the service. I couldn't find anyone to address some questions I had regarding a bathroom vanity so I asked the cashier who seemed bored. She had no idea what I was talking about. In my opinion, all staff should have some general knowledge in order to assist clients. I got no answers to my questions so I left empty handed. I won't go back there.
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September 2022 by EliteLife X
Re-doing a deck and needed supplies, fair pricing and assistance.
