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February 2024 by Sylvia Thiessen
Worst pharmacy I've to deal with at a Shoppers. No one ever answers the phone, or if your there in person to ask a question there seems to be zero compentency. I've looked at other one star reviews and I can support their comments with similar experiences.
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February 2024 by Carol Chiz
Picked up a couple of items yesterday then no cashier to be found. Another woman and I looked up and down the isles, no one to be found, waited at least 5 minutes then the cashier popped up. Also, is it now up to the customer to bag their own purchases? Young man today stood there watching me didn’t help at all and there were a couple people waiting to be served.I get that at Food Basics you bag yourself but Shoppers?
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January 2024 by Lillian
I overheard one of the managers flirting with a female in the beauty check out and felt unconfortable. To make it more problematic as I walked around the store I noted him checking me and other customers out. Normally this store is fine but whoever the creepy manager in glasses was should be avoided.
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January 2024 by April Friesen
Terrible phone skills in customer service
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December 2023 by Sahab J
Love the fact that the Canada post location is open late
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December 2023 by Kary Sehl
I used to love coming in and dealing with the staff in the pharmacy. They were bubbly and knew you by name They seem to have new staff who have taken over. The staff are very unfriendly and there is always a lineup to pick up prescription as there is only one person doing pickups. I called in this morning and asked if my prescription was ready from a call in for a much needed medication. His exact words were “I doubt it”. He didn’t even check before he said it. Even my doctor said they are the worst pharmacy in the area.
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December 2023 by mayank nischal
The staff is extremely accommodating. Especially Nikita she was very helpful and pleasant
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December 2023 by DIKSHA VIJ
Nikita was on point with her recommendations and surely made our special day even more memorable with her out of the box gesture to arrange what we needed.
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December 2023 by Abhishek Subramanium
Great experience. Nikita was quick and very pleasant. She may be the best employee in the store. Overall good experience.
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December 2023 by ASHISH BHARGAVA
I came in today to the Ancaster shoppers today for the first time, the employees were so humble and knowledgeable. The Manager , Nikita helped me to shop around hassle free. She was super quick .. really appreciate your help !!
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November 2023 by Janna R
you can tell this place sucks with the turnover of staff
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November 2023 by D Sellors
I phoned the pharmacy to get a quote for a vaccine, and was overcharged by $32. Their were extra fees that were not disclosed when I called them. Upon confronting them about this, they made no effort to honour the quote, but instead said the pharmacist who quoted me is new. Evidently, they are not good with numbers. Now I can't trust them to get my dosage right...
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November 2023 by Chiara Morisi
So today I can say I have had the WORST experience in costumer service since I have been in canada.I’m a white female 27yo and today at 11am I stopped at this shoppers with my baby to return 1 box of size 2 Huggies.This Indian guy approaches me and asks me if I need help , I explained that I had my baby shower and I’m left with a couple of diapers that I need to exchange for a different size ( note that these boxes were purchased at shoppers and are unopened ) of same value.He tells me without a receipt it can’t be done. I then explain that other shoppers are doing this and then explained me that it’s up to the individual ( in case this guy) to accept to swap the box.He gets frustrated with me, asking me which location did this and that they can be in trouble, I tell him the location and also tell him that I know he can verify if this box was purchased at shoppers or not .At the end he tells me to just go back to that location then.He was very rude and I need to say that if the roles were reversed I would have been called racist.I’m never EVER going back to this location cause even if he was right he didn’t have to shame me for asking to swap a diaper box unopened of the same value and tell me to leave.Very unprofessional and disgusting.I then left and went to my shopper location and exchanged the diapers without problems. And the lady that was at costumer service gave me the idea of leaving this review . ?
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November 2023 by Donna Elamond
Both shots for the 2 of us. Very easy to sign up on their website. Highly recommend.
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November 2023 by Greg Kesminas
Clean, professional and fast accurate serviceVery impressive