-
January 2024 by J C
DO NOT BUY ELECTRONICS HERE! They do not test them and will not refund your money when it does not work. Bought a DVD player for my daughter, sound does not work and the only option they gave was to redonate it so they could scam someone else. I would get a 20% off coupon for my trouble.
-
January 2024 by Derick Belisle
Great staff, dropped some clothing off, the staff made it real quick. Only got a single coupon for dropping off a ton of clothing though, really thought I’d get at least two haha. Found lots of great pants.Also accidentally almost left the store with a bunch of hangers and the staff was really nice about it and took them off my hands very gently. Good experience!
-
January 2024 by Jim G
The person doing night management has some issues.... store is well kept. The one cash self check out is a bit dopey there was a lady having issues with it and I asked another attendant if they could open a regular till and she said oh no that will involve management... Never heard that excuse before.... Well management shows up and sends the other person away... Then proceeds to stare at us like we pooped in her cereal for the whole time. Not offering help... Well actually she said can I help you while I was waiting for my friend.... But it was because I was looking in the direction of her and she was trying to provoke a confrontation. If you don't like your job and you don't like customer service FIND A NEW VOCATION.... perhaps prison guard or angry librarian
-
January 2024 by Kim Kiley
Used the self checkouts, scanned my three purchases through, paid and just as I was putting my debit card away an employee comes over and starts peeling the price stickers off the items I just purchased...like W.T.H? I asked her what she was doing and she said that she though the items I scanned were a little under priced. She pointed out that someone had placed a cheaper sticker overtop of the price I scanned. I'd never been so embarrassed in all my life. It wasn't me who did that, I'm not that ballsy. I shopped, found some items I liked, at a reasonable price and paid for them. I felt like I was being accused of stealing. If you felt prices on the items I scanned to be suspicious then you should have stopped the transaction before I paid. I've never been so embarrassed in all my life. They shouldn't have self check out then, if the one employee looking after them is going to question everything you buy. It's embarrassing!!! I won't be back again! Total b.s.
-
January 2024 by Ali Farhat
I had a very bad experience with the manager as he changed the price of an item when I was paying for it. It was labeled at 12.99 and he claimed that it was mislabeled by his coworkers and changed the price to 24.99. Hidden fees? I understand that they may change the price if it was tampered with, but it was labeled by the workers as he informed me. I do not recommend it because of that person`s attitude.
-
December 2023 by S Aiken
Very unhelpful cash area attendant who appeared to be experienced staff. I let them know I had an exchange to do for an item that didn’t fit, and I was told to start ringing I it out myself- I said I wasn’t sure what she meant. She told me to scan the new item- and then what? Cashiers have to do exchanges with the authorization codes and reviewing the original receipt, so why she expected me to start the transaction when she was the only one who could complete it. I scanned my new pants, asked what to do next, she begrudgingly came over and completed the exchange. She was very rude and dismissive. Value village is continually not the pleasant shopping experience it used to be.
-
December 2023 by Vadym Kyianytsia
A store for unfortunate poor people. Old worn things are sold for a lot of money. In the condition in which they are and you don't want them for free, and people pay for it. In the Winners plus minus store, you can buy new branded items for the same money.
-
December 2023 by Rachel Hatt
I'm usually very hesitant to write a poor review and I have a lot of patience but I was extremely disappointed with my experience here recently.My sister purchased a DVD player that didn't work, when she brought it home, she realized the tray wouldn't open. She returned with me a few days later with the receipt and explained the issue but they wouldn't refund her. The woman said the best they could do was give her a coupon for donating the broken DVD player back. The coupon was 20% off to a max of $10.00. Seriously unbelievable! And they accepted the broken DVD player as a donation?! I really hope it doesn't go back on the shelves.Anyways, we proceeded to look through the clothing and pick out some items to try on, only to realize they don't have change rooms. I have never been to a clothing store without changerooms. If I have, they have at least allowed me to use their bathroom as a changeroom but the bathrooms here say 'no merchandise allowed'.I'm on a tight budget and I can't afford to buy clothing that won't necessarily fit me. I know that I'm far from being the only one in this position!The staff we spoke to weren't rude, just very unhelpful. The merchandise honestly looked great but the prices are high and I won't risk buying clothing that I can't try on.
-
December 2023 by Kelly McKenzie
Was better before the self checkouts. You need to have at least one cash register open. Bring back fitting rooms too. I don't go as much as I used to due to these issues.
-
December 2023 by Kimberly Emery
Kudos to Annie for her excellent customer service today! The reason for the 3 star review is that the MOD was snappy, and rude with an array of customers, and other staff at the cash for absolutely no reason.
-
November 2023 by Millie Wright
Older lady at the checkout was so sweet and really nice to talk to. Very tall employee wearing a skirt and glasses was super rude, he storms around the store with the worst look on his face and shoved my cart out of his way to put clothes on the rack. (It was tucked to the side and I was standing beside it.) Felt like I was going to get run over if I didn’t move in time for him.
-
October 2023 by Magpie0327
Rude staff is the cherry on top of what I saw at this value village. Not only is everything covered in a grimy layer of dirt and germs here with no readily sanitizers available; I’ve seen many things with Marshall’s/winners price tags on them, this value village will charge the SAME price. Dollar store items for twice as much $. In this photo i purchased 3 of the exact same vases , all priced completely different. I was accused of stealing when I asked to scan the same price tag for all three of them.
-
October 2023 by Maggie B
Rude staff is the cherry on top of what I saw at this value village. Not only is everything covered in a grimy layer of dirt and germs here with no readily sanitizers available; I’ve seen many things with Marshall’s/winners price tags on them, this value village will charge the SAME price. Dollar store items for twice as much $. In this photo i purchased 3 of the exact same vases , all priced completely different. I was accused of stealing when I asked to scan the same price tag for all three of them.
-
September 2023 by Clio Winnowski
I always find so many good things here! Their kitchen section is usually great!
-
September 2023 by Nicole Neumann
Great clean selection, reasonable prices. Usually find what we are searching for.
