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December 2023 by Brad Ryder
Great staff that listen to your questions that are helpful to inform you on your personal knowledge of cannabis… when they save it’s a judgement free environment ( very true ) you will receive complete truthful advise and also help you understand CBD as well, benefit if you’re not looking for THCThis place has been the difference for me and will have my support because they don’t make them like that anymore in customer service!Thank you Starbud Staff !!! Keep doing what you are doing !
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December 2023 by Mark Campbell
Great store with very helpful and knowledgeable staff , it’s my go to spot
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November 2023 by courtney rose
I am a single mother and I was hoping to get something for my postpartum depression I just moved here to Ontario and as soon as I walk in the lady behind the counter yelled at me no kids in here ! I get maybe for safety reasons that no children should be in there but as a single mom dealing with postpartum and having no one to watch my son cause I am alone it was very hurtful the way she told me this. There is a way of talking to people without making them feel bad :( I am trying my best to keep positive but people like this really make me sad . I left crying and already feeling depressed I feel like this could have been handled better :(
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November 2023 by K Chappie
Staff is super friendly and welcoming. They are insanely knowledgeable on the products and give you an honest opinion so you can make an informed choice!
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November 2023 by Anonymous
The budtenders here are very knowledgeable and happy to help with any questions or concerns always prompt friendly service 10/10 rating. Its always a pleasure shopping here at starbuds
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August 2023 by Derek Hogenes
Decent place never had an issue til I did my first online order today, got a text saying my order was ready for pick up went and essentially the person working had no idea where the product was, went to check the status of it online and now the order doesn’t even exist….not impressed with that one
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July 2023 by Adarsh
Worst weed shop in canada and the lady whi us a staff is not customer friendly
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September 2022 by Ian Temple
This is my preferred place in town. I have nothing but good things to say about the staff. The female manager sorry I forgot her name, was awesome even called me to help. Highly recommend.
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September 2022 by Scott Macdonald
Helpful staff always happy to see you
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July 2022 by Thomas
Bad vibes from this store. Didn't feel welcoming or comfortable like other pot stores I've been to. Also felt pressure to buy something, like it wasnt okay to browse.
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July 2022 by Connor Murphy
Store is set up well, the girl behind the counter was extremely nice and knew her stuff. Will be returning
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July 2022 by Jason Edgar
Great experience from Norma. Very helpful and friendly.
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July 2022 by Chloe Melnyk
Had two wonderful employees help me, I believe their names were Jessica and Brandon. Both of them really knew about the products they were selling and were able to exceed my needs. Very polite and professional young adults. The store itself was very well organized and welcoming. Also a great location. Great prices and again very knowledgeable and friendly staff!!
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July 2022 by Teardrop Falls
Update: Returned to see if I could get a copy of my receipt and was impressed by their ability to provide an original. They were really nice about the whole situation...but make sure you have the legally required receipt before leaving the store.Prepaid pickup, employee removed receipts from exterior of bag. No receipt inside. Make sure you have the receipt, required by law, before leaving the store.When I called to ask about missing receipts, I was told they always remove the exterior receipts but a receipt should have been in the bag. He went on to tell me that most police will see it's a legal purchase and let it go, even without any receipt. Not impressed!
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July 2022 by Hammerhead Thompson
Nice store but horrible customer service. I'm almost 50 years old but was denied service because I didn't have my id, felt so embarrassed. Was told very rudely to learn the government rules. Crazy thing is the guy before me wasn't asked for his id. For the owner don't hire wannabe club bouncers get employees who are approachable, can deal with people of different backgrounds, greet customers with a smile, assist with making a purchase and I'm sure your store will do well.
