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October 2024 by L L
Do not go! Let this be a warning to all who see this. While we can appreciate that staff need adequate time to clean before closing, but confrontational and rude demeanor towards unsuspecting customers is beyond me.
Long story short, I had arrived an hour before close and was greeted by very confrontation and irritated short hair older lady, literally yelling at me not to do my laundry as they're closing soon. A simple and friendly, 'sorry we're closing soon' would've sufficed, not sure why the animosity? Strongly recommend a course in customer service for the staff/owner.
We will take our business elsewhere thank you.
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June 2024 by Cantella Daniela
really disgusting…I found dog and cat hair in all washing machines..washing pet rugs should be strictly prohibited…
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April 2024 by Michelle Brown
Please don’t go to this dry Cleaners. They are thief’s, liars and cheats. The woman with short hair was awful, I believe she is the owner. I had taken a blouse to be altered. All it needed was a few stitches by a pocket on the blouse. I left it at the front desk and the clerk advised me that the seamstress will contact me the next day with an estimate. A week goes by and I didn’t hear from them. I called the store and spoke to the lady who was extremely rude and had zero customer service skills told me that the blouse is ready to be picked up and it costs $15.00 more than the price to alter a pair of pants by the way. I asked her why didn’t anyone call me before fixing my blouse she told me that they called and no one answered. I responded that no one had called, she then told me it’s fixed how much do you want to pay come and pick up your stuff. When I arrived at the store 30 mins later she has ripped the pocket further more damaged my blouse and asks me so do you want to fix it for $15.00 meanwhile when I spoke to her on the phone she said that the blouse was fixed. Please don’t support these kinds of businesses here in Aurora. Businesses need to be held to a better standard in order to serve the community. I will also be contacting the better business bureau with regards to this matter, as well as the town of Aurora. It’s not the amount but rather the level of customer service and principal behind it all. Not to mention the employee damaging my property. Awful place and worst employee/owner to interact with.
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November 2023 by ma king
coin laundry
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November 2023 by Nabs
Quick turn around. Within 24 hours! Highly recommend
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October 2023 by Ivan Buenfil
Excellent place
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July 2023 by David Boal
The attendant July was great. I had never been to a laundry mat before.
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April 2023 by BA AB
Friendly staff, and timely service.Needed an a couple suits dry cleaned for next day and they were able to accommodate.They provide same day service if you can arrive by 8 - no later than 9am.I'm in Keswick and there's no same day service here.And I am unaware of any place closer that provides same day or next day service.
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January 2023 by Mayli CG
This review is for the seamstress that works here. She is absolutely amazing!!! I’ve taken several items for her to alter and omg she always gets it right. I can tell she has lots of experience! And she’s so sweet too! Thank you for always doing such a great job!
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November 2022 by Isabella Cui
WEAR A MASK. First time coming here this Wednesday. The attendant was sick NOT wearing a mask, which got me sick. Workers should not work when they are sick and they should always wear a mask if they are!!! Especially during flu season let alone COVID hadn't passed yet!! Now it's been 4 days and I am still in bed felling terrible..
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October 2022 by Chelsea Smile
They're so helpful and professional
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October 2022 by Adam Dicker
Great service and guys prices.
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October 2022 by IS2 Lucy
I am very impressed and pleased by the quality of services provided for carpet cleaning. Parkers Cleaners restored my carpet to mint condition. The pictures posted are samples of the carpet and the carpet cleaning I received was to exact condition. The pricing was reasonable and delivery of service was excellent! Highly recommend this one stop shop.
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September 2022 by Sofia Staz
Super rude staff. Walked in-still during hours with the open sign on…she didn’t say hi. Just said “we’re closed” in the rudest tone.
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February 2022 by Maria Portillo
I am very impressed and pleased by the quality of services provided for carpet cleaning. Parkers Cleaners restored my carpet to mint condition. The pictures posted are samples of the carpet and the carpet cleaning I received was to exact condition. The pricing was reasonable and delivery of service was excellent! Highly recommend this one stop shop.
