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November 2023 by Jordan Moyer - Fitness - Travel
The staff were just super friendly actually!! Thanks y’all
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November 2023 by Itz_Lilley Dreamz
I go to return the beauty stuffs, the old beauty staff said the rude words to me. Feels so disappointed her service level. I won't go this shop again.
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September 2023 by V CP
Ridiculous woman works in the post office, she don’t know much at all with this Canada post system, we wanted an address change , after she clicked two buttons she gave us lame reason the Canadapost system is down (( probably she don’t know how to do an addesss change !!!!!) but yet the customer in front of me and after me are able to scan their items and shipped off. She told us to go to another shoppers , I’m like if the Canada post system is down , another shoppers will be the same ! We end up going to another shoppers , spoke to the employee , she say most likely that woman don’t know how to process an address change , like jeez….. go ask your co worker if you don’t know how to do something. !!! I can’t imagine if a senior needed an address change and just because this employee don’t know how to do it and send the senior somewhere else ! Unbelievable
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September 2023 by Sheeva Mirshahi
Last week, I got my makeup done by Queenie for a friend's party and she was lovely! She worked with Chanel, shared many useful tips with me regarding makeup application & skincare, and recommended some good products. She was also so kind and positive... an absolute pleasure to talk to!
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September 2023 by Jean-Paul Vieira
After having an unpleasant experience with the rude management and staff at the beauty department in another Shoppers Drug Mart it was an entirely different experience at this branch. The staff were friendly and helpful and told me that what I had been told was policy at the other branch was in fact false. Not only that, they were so apologetic for my bad experience at the other branch and it wasn’t even their fault. From now on I will drive the extra distance to come to this branch. Thank you Maria and Margherita, you are so lovely. Sincerely, Tania Vieira.
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June 2023 by Jerek Bowman
Beware of this pharmacy at Shoppers Drug Mart Bayview in Aurora, Ontario. They are charging people without insurance for medication covered by the government and not refunding when they are caught.My wife and I were erroneously informed by the pharmacist at Bayview Shoppers Drug Mart, in Aurora, Ontario we needed to pay out of pocket for our daughter’s epilepsy medication and we have spent close to $1000 over the past year on that belief.By fluke chance, we discovered this issue and presented our complete receipts to the Owner/Pharmacist - who is stating while we are correct, he cannot issue refunds unless obtained within a week.We do not have insurance and cannot absorb this unearned expense.Our next step will be to file a formal complaint with the Ontario College of Pharmacists.
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March 2023 by My Huyen
I just called right now at 4:35 and worst service ever at the postal. Oh my was she rude! She literally cut me off at every word and didnt even let me finish one sentence.. she was full on defensive mode for absolutely no reason. I know u might be short staff but that doesn’t mean u should be rude and getting angry at clients for absolutely no reason! Honestly i’m not surprised if your short staff having to deal with being around that personality all day the amount of therapy you would need. I felt like i was going through postpartum all over again happy, confused, angry all in the span of 10 mintues… Bravo girl ?
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March 2023 by Shaheen Khamissa
The pharmacist on duty today is extremely rude to her coworkers. And I can see from other reviews that rudeness is a common problem at this branch. I will be shopping elsewhere.
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March 2023 by FamF
Recurring horrible experience at the pharmacy. Takes at least double the amount of time to fill a prescription that they tell you and are rude and impatient.
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November 2022 by JM L
Very rude staffs. Especially the pharmacy department. Holly cow, they acted like they ruled the whole freaking world! Talk down on people, no patience of explaining anything. The pharmacist David is somewhat decent.
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November 2022 by Nacema Ali
Special thank you to Sandra and her assistant for doing my makeup today!!
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November 2022 by Clory G.
Very horrible experience here. If I could give 0 star, I would do so for the Pharmacy there.1. I gave my prescription and my insurance card to them and waited for the medicine. After a long while, they just said they did not help claim the insurance (because the staff just helped me screwed up the process)2. They typed the wrong prescription submission date in the system (10 days late) that delayed my next refills. I need to ask the doctor for new prescription, otherwise I had no medicine.One of the pharmacist intentionally held my prescription to hurdle me to transfer my refill to another pharmacy by manipulating the process. They did the procedure incorrectly at the very beginning and at the expense of my time to rectify their mistakes. What so funny! Huh?They are very rude, arrogant, unhelpful, unprofessional and irresponsible.Never come again
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September 2022 by Danny
I'm really upset about the store and I'm really angry, I waited for a month, in order to buy Chanel limited eyeshadow, other stores are sold out, this store clearly has stock, but because I am an Asian face, their sales did not sell to me! Knowing your limited quantity, I didn't exceed your policy , I just wanted to buy two different colors I liked, but she said I couldn't buy, only one. When I checked out, another white man bought three different colors, which was really ridiculous!
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August 2022 by James Raynor
Poor experience with aggressive and untrained staff there, they are underpaid and tired… Management style is entitled and does not care about customers. This type of experience is commonplace in shoppers but this one is specifically poorly run.
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August 2022 by Paulina Cumming
Every month when I go to pick up my prescriptions I get to have a new kind of horrible interaction with the pharmacy staff. The only person worth dealing with there is Theresa, who does her best and is very professional. Other staff are rude and downright incompetent, making frequent errors or omissions which they are then hostile about when you try to fix things. David the owner is especially horrible.The most egregious interaction was when I was filling an injectable medication for the first time, and the pharmacy staff looked at me like I had 3 heads when I asked where the rest of the prescription was (needles and syringe required for injection...). Told me to just "figure it out". When my doctors office called to ask why they don't stock this they yelled at the receptionist. Insane behaviour.Shoppers is a terrible company, and this franchise is one of the worst locations I've ever dealt with. Go literally anywhere else.
