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December 2023 by Mike
Great staff
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November 2023 by Ivandoes Vlogs
Appioment 2.00 pm Nov 16 2023person in charge accused me of faurd I put money in my savings account they said I used my visa to why would I fire her plz and who ever opened my savings account interest is like 270 twice fire her to my account name is Ivan zhong unprofessional I'm Ivan zhong do you know who he is I'm mad I don't want to bank with td any more I'm mad says I put from cridt card to savings so dumb who in the right mind would Ivan zhongs not happy make him happy edit during the appioment I'm closing my td account after my gic keeps saying I would use my cridt card to trnasfer money to my checking I'm mad please walking in and fire her
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October 2023 by Jiaqing Tian
It’s very lucky to meet Ms. Brenda and Mr. Devin. They are very professional and knowledgeable on their work, I can tell they really enjoy helping me(customers) to solve problems and provide me with different solutions and give me professional advice from my perspective. It seems nothing could challenge them. If there were more than 5 starts, I definitely light all of them up.✨✨✨✨
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October 2023 by Ramtin Moulayi
Rosemary was great, helped me with what I needed to get done promptly and provided great customers service.
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August 2023 by Naz Yeganeh
Lara LandryIs an awesome & professional staff.She helped my friend with challenges that she had with fraud from her card.Thank you Lara
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April 2023 by Feng Lin
This bank has most stupid credit analysts. I went by myself to apply a 5k limit credit card by showing 4m property and half million bank turnover but was declined without notice. I know it until I go again and get informed by counter. At the same time Walmart begged me to open credit card and I got 4500$ limit credit in one minute.
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February 2023 by Aimeng Sun
Worst experience ever!! Long story short, the advisor assigned to me has never replied to any of my emails, had to literally walk in to the branch to ask is she was still with TD.I walked in to the branch trying to make an appointment to discuss a mortgage. I asked for a mortgage specialist that spoke a certain language. Showed up to my appointment only to find #1 I did not get someone that speaks the language. #2 I was assigned to a banking advisor not a mortgage specialist (This could be part of the process of the bank, I don’t know but I respect that, did not complain whatsoever, just thought it’s kinda weird)During my appt, I was told I should expect a ‘result’ by the end of that week, as I had everything ready for the mortgage application. 2 weeks have passed, nothing. I emailed the advisor to see if there’s anything else that I needed to provide, still nothing. Then I decided to go to the branch and yes she was there. She called me later that day asking for more information which I gave. (Which means she did not work on my app at all) Another 2 weeks have passed, never heard from her ever again. I gave up.I myself work in financial services, and I used to be an employee at TD. I can not believe how terrible the customer service has become at TD. I’m so so so disappointed.
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February 2023 by Bardia Raeiatkhaki
Poor management. The staff dont help the costumers, all they do is passing customers to online banking and telephone banking. I wasted 4 hours of my time just to report a fraud on my credit card! Very poor costumer service.
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February 2023 by Nada Weaving
Stay away from this branch. Staff completely lack in customer service. Anything that requires effort will not be completed. Staff are rude and condescending.
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November 2022 by conner teal
This is the slowest most impractical branch ever for TD. The workers huddle together at one station and chatter while they have a line of 15 or more people. Hurry up and close this location or completely rid it if it’s staff and start again.
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July 2022 by Amanda Skelly
We received excellent customer service today! Helpful and knowledgeable staff made the visit an enjoyable one! The branch manager is top notch. Best TD Bank experience to date!
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July 2022 by Steve W
There only one teller waited in line for 20min and no help you can check your camera and see
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July 2022 by Michael Hill
Honestly, avoid this branch. Perhaps the least knowledgeable staff in the TD network. Took my D over an 1.5 to get a new bank card. Even though it is her home branch. My Wife went to make a wire transfer to the US. They had no idea how to do it. We also went to discuss a new mortgage and overdraft. The lady in the office said she could not help unless we filled out a ton of forms. She was to busy wanting to get back to her lunch. Our mortgage is with the TD. No one there can help you. Find another branch.
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July 2022 by Ali Gavari
They were late for opening after 9 !I was in rush and they were late for opening a branch i was on my bread had limited timeAsking a manegment or manager for branch sort it out please !!Because people got plans to do and on timing it’s very important !Already 9:07 branch not open yet !! ☹️
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April 2022 by Glen Wolfram
Poorly trained staff, personal bankers who don't want to see anyone, avoid this branch.
