Canadian Tire has received numerous positive reviews highlighting its exceptional customer service and helpful staff. Many customers appreciate the friendly assistance from employees like Greg and Mike, who go above and beyond to help with various needs, such as garden supplies and automotive issues. Glenn from the automotive department is particularly noted for his kindness and willingness to educate customers about tire maintenance, leaving a lasting impression on those he assists. Reviewers have praised the automotive service department for its thoroughness and reliability, with customers frequently returning for diverse repairs and maintenance on their vehicles. The staff’s dedication to addressing customer concerns, no matter how small, has earned the business a loyal clientele. Even in urgent situations, like finding a travel device for a school trip, the team has proven to be accommodating and supportive. Overall, Canadian Tire is recognized for its great service, knowledgeable staff, and genuine care for customers, making it a recommended choice for both automotive and household needs.
Wonderful staff! I went in looking for a dog kennel and Alex was extremely helpful and friendly, making sure I got exactly what I needed!
December 2025
Fairway location in Kitchener has a great customer service. Either on purchases, online orders or any rare return always there to help.
October 2024
Had the pleasure of being waited on by Mike in the garden centre. Didn’t catch his last name, but he was very polite and super helpful when we were there to purchase bags of rocks and other stuff for our garden. What a nice guy. Really represents your company well. Went the extra mile. We’ll be back. Thanks Mike. You’re... read full comment
