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December 2023 by Jose Barata
Employees are polite and helpful.
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December 2023 by Hardtails Bunn.
ALLWAYS have my electronics..great guys Derek Greg and ellwinn
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October 2023 by Caity
amazing experience with super knowledgeable and friendly staff who went above and beyond to help us out! definitely will be going back to get AV equipment in the future
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August 2023 by Double T
No nonsense. In and out, didn't upsell, told me everything I needed to know if return was needed. And they have higher end stuff in there you won't get on mail order sites
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June 2023 by David Colquhoun
Excellent service and price!
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May 2023 by Christy Emmerson
Had wonderful service from Audio 2001 in Newmarket. Very knowledgeable, friendly, personable and very fairOn pricing. Had a stupid question and called the next day, they remembered whoI was and told me to enjoy the game tonight. Go Leafs go and thank you Audio 2001. Christy.
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May 2023 by Rino Leone
Back in February I purchased an LG 85 inch TV had nothing but issues LG had office gave me a hard time wasn’t happy about that. The TV was purchased from 2001 A/V in South Barrie, Ash is the store manager in South Barrie and Scott‘s customer service for 2001 A/V these two gentlemen help me 100% to rectify my problem with LG without them. I probably would’ve been fighting with LG still special thanks to Asher and Scott for a great and smooth transition very much appreciated.
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April 2023 by Kevin Wells
Always have a pretty good experience with them. 2001 just seems stuck in the past though with a lot of things.
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April 2023 by mizkellow Gmail
Clean store, friendly service, great experience.
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April 2023 by Mark Wilkinson
Great service, I bought a tv with screen damage return it with no problem with the same, this happens. Was so happy with Derek did not make me feel like it was my falt. Box was undamaged but screen damage in side.Thanks again 2001 Audio for having picked a great guy.
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March 2023 by Jim Cover
Great service from Alwin! Thanks, Alwin!Trust the pro's. These electronics have the same price no matter where you go (yes, even on promo thanks to MAP) and you might as well buy from pro's and get better expert service.I've bought all my AV stuff from this location. I've left spending less for a better solution before, and have also spent more one time but it was for the betterment of me.Great service!
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March 2023 by Jeff D
Friendly, knowledgeable staff, with good pricing. Convenient
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March 2023 by Cosimo Prochilo
Alwyn (store manager) is over-and-above accommodating. He went so far as provided his personal cell to troubleshoot turntable connection issue. 4/5 because the Newmarket location didn’t have the required component - Needed a drive to Barrie location to get the job done. Thanks Alwyn.
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March 2023 by Chuck Voisey
I called the store about an amp I bought from them along with a 65” tv and complete surround system. I had a simple question about the amp. The person who answered told me right away that he didn’t have enough experience to help me but would get the manager. The same guy came on the phone and he was instructed to tell me to call customer support for the product. I did try this first but was met with an answering machine saying Monday to Friday. I asked to speak with the manager instead of a go between and he brushed me off. I spent a little over 5000 dollars in this store. I am confident the manger could have solved the problem or I wouldn’t have called. Customer service actually means something to some people. I am shopping now for an 85” and not one cent of it will be spent at the south end store.
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February 2023 by Antonio Rocca
Been here multiple times over last 10+ years, staff is always knowledgeable and helpful
