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December 2023 by Lucas Lindegaard
Kind, friendly and helpful. Their rates and services are great, the facility is clean, safe and secure, and they always try to get you the best deal overall. Would recommend to all in the Barrie area.
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November 2023 by Keith Horkins
I rented a storage unit from Access storage today. The process was made very easy thanks to Kimberley who explained everything in a polite and respectful manner..
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October 2023 by James
Easy process to get unit rented, property and unit in excellent condition.
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October 2023 by Melanie Black
The staff and Manager, Lori are super helpful. The office and the grounds are always clean and tidy and we always feel super welcome. We've been using this location since 2020!
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September 2023 by Rob Matton
Lori was excellent to deal with. The units are clean and in great shape. Access to your unit is simple and I highly recommend them.
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September 2023 by Brandon Rowley
I highly recommend using this location for your storage. The entire process from over the phone to in person was very smooth. The employees, both on the phone and in person, are down to earth, kind people who care about getting you the best deal possible.
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August 2023 by Ryan Boudewyn
I got a large unit at a good price for a 2 day move.
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August 2023 by Guillermo Nafarrate
Worst business I’ve ever deal with in any sector. I received a reservation confirmation email after booking the unit over the phone. When I called in preparation for arrival they couldn’t find my reso. They said to come anyways because they had a similar unit (but a bit smaller). When I got there, all the way from Toronto, they had given the unit away. Terrible service. Good Storage on Veterans Drive had better, cleaner units at the same cost with improved security and better customer service ! Don’t waste your money or time here.
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August 2023 by Dylan Bezanson
Great place at the caplan location, they office is unfortunately closed on both Sat and Sunday.. even though Google says until 7pm on Saturday. Drove all the way there when I should have called but it said open (not the storage access hours) those were the office hours that are wrong. OTHER SLIGHT ISSUE is: there is an extremely small parking lot for office at entrance so beware if your showing up with truck and trailer or long uhaul. Other then that I love all access storages!
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July 2023 by Carol Stevenson
Great customer service! I would highly recommend the Caplan Ave location.
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June 2023 by Paul Johannesson
Very professional… neat and tidy.
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June 2023 by Taylor Mariisa
Laurie at Caplan is phenomenal !!She was a pleasure to work with.She got me out of my unit smoothly when my life wasn't smooth at all- with her kindness and eagerness to help. Can't say enough great things about this worker.The other ladies here are pleasant, friendly and helpful. Very much appreciated. Thank you all for your help!Only 4 stars due to some confusion on assigning my unit at the beginning (don't personally recommend using the satellite location due to security reasons) but once I got in and settled, everything was great.
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June 2023 by L Carini
Gosh! How did this place get 5 stars?I arrived there all positive and inquired about sizes. The woman acted like I was a total annoyance to her.I asked her if I could see the space; she rolled her eyes. Walked really slowly - I have a leg injury and have a cane, so I asked if it was far. She said "no" but kept walking. She had no idea where it was. I had to stop. I asked if I could get in with the car. She just stood there. So, I waited for her to walk back. She went back to the office.We asked again, can we go with the car; again we got the looks.Good grief!
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June 2023 by Thomas Kambadzi
The office staff was very warm and helpful.
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May 2023 by Cuyler Morra
Easy access. Clean small facility, and lots of great surrounding amenities.
