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March 2024 by Bruce Saumure
Great location. Since Apple has taken over, however, the rent has been raised numerous times. Time to get our stuff out.
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March 2024 by Dav B
Storage facility option ,very helpful
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December 2023 by helen estorque
I was so disappointed for the customer service that she did. We called ahead many times to book for a spot and pay ahead but she told us just come to get a spot. We came before the office close but she told us it will be closed in 10 minutes and the papers will be done about 20 minutes.After all transactions, she did all paperwork’s on time.
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November 2023 by Colton Smith
Great location to rent from, I've had 3 units and a couple parking spot for a few years now and I haven't had any complaints. Gated, coded gate, cameras and maintenance, very well kept place. Recently moved out to a shop with more space but will be keeping them in mind in the future for further storage needs. Jacquie in the office has been great for helping with problem, kind and courtesy. The rest of the same has been great and everyone has a smile on there face. Great customer service 5/5 ?
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November 2023 by Brent Pandke
Highly recommend this location for all your storage needs. Great location secured entrance and very clean. The staff were very helpful and friendly. Special thanks to Jackie for all her help! Great job!
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October 2023 by mohit malhotra
Robert and Jackie were amazing. They made my move and storage very smooth and provided me all the information that I required.
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September 2023 by Bret DiPietro
Hello Everyone,I'm writing this review for an understanding of what you'll be dealing with.Strike 1I inquired on a storage unit and spoke with Rob regarding some funny wording when registering online. It says "For that extra peace of mind, all of our units come with $15,000 insurance coverage. Higher limits are available for residential tenants." He mentioned that it doesn't come with insurance, you must pay in addition to the posted rate. Rob explained that there is no insurance that comes with the unit. The wording suggests otherwise.Strike 2The next day, I called Rob to confirm the reservation. When going over the price, Rob mentioned that there is a $22 up front service fee that he will happily waive, only if I leave a google review. This, I took issue with. Reviews are based on quality of service, not an unethical exchange such as this. When he expressed this to me, my initial reaction was to outline how unethical this was and that Rob should bring this to the attention of his superiors, but he was happy to tow the line. My response was pointed and questioned how many other ways they may lack integrity if I was to proceed. It was left at this.Strike 320 minutes after this call, Rob expressed that he reviewed the call and that he is not interested in my business and that I pose a threat to him and the staff at the storage facility. Yes, I was pointed, and this response is because I expressed that I won't sell my morals for $22 and may very well leave a review based on this poor conduct.Please note, I understand that these fees are small, but the lack of integrity screams louder than any dollar amount.Consumers, please don't exchange money for reviews. Businesses are expected to receive these as a reflection of their offerings and value of service. Companies/employees work very hard to serve you properly for good reviews, this one wants to take the underhanded route. This company wanted their hands in my pocket before the transaction was even completed, they will do the same to you.In summary, Rob and Apple Express, we aren't doing business together, but I hope you accept that this review is on the house ;-)Patrons Beware
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September 2023 by Jordan Richardson
Rob is great to deal with! Always communicating well on any changes coming to the units at all, have used for about a year and would definitely recommend to anybody else! Big Bay Point Location is where I am
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September 2023 by Shelley Lynn
Quick and efficient service. Rob was very helpful and friendly. The facilities are clean and easily accessible. Glad we chose these guys for our storage needs!
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September 2023 by bridget Hardwick
Very kind careing store your belongings. Never had an issue would recommend apple storage
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September 2023 by Highline Transmission
Process was easy and simple , staff answered any questions we had and took care of us promptly
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July 2023 by Pamela Wainwright
Really pleased with the friendly service from Jackie and the facilities for storage at Apple. Clean and secure, a great option to help my parents. Thanks!
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July 2023 by Leon Manziy
Excellent service. Great explanation and demonstration of facilities. Clean and easy access.
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July 2023 by kristen sanderson
Jackie was very courteous and helpful with setting up a unit. Very friendly staff
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July 2023 by Joan derks
Wonderful customer service and excellent view and the employee is super wonderful
