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February 2024 by Patty Konsta
Great client service. Efficient, no aggressive sales pressure. David at the Barrie store is wonderful to deal with. He listened to my space, quality, price point needs and suggested relevant pieces to consider in furnishings. Good experience and love my comfy furniture. Recommend a consideration ?
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February 2024 by Bob Frederiks
Very accommodating service. Price matched competitor without issues. Warren is great and friendly to deal with.
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February 2024 by Amanda McFadden
Fantastic and friendly sales rep! Carlos was able to give us a great deal on 2 new couches with white glove delivery within the week!
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February 2024 by Jularoo
Was a great experience! Staff were really helpful and made my shopping experience easy!
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February 2024 by Penny Cutler
Excellent customer service by Dave at Ashley. He took the time to make sure we got what and checked to see if he could price match which saved us some money. I would recommend Ashley products to anyone.
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February 2024 by Kim Hammell
Service was amazing, very friendly and helpful.
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February 2024 by Sean McRae
Very good shopping experience. No pressure yet very informative and helpful will all questions and concerns. Quick delivery was available as well.
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February 2024 by Li F
Sales rep (David) was very nice! He laid out everything from the beginning so that i was aware of all the fees and terms of warranty. Very knowledgeable and informative. He would be my rep for anything I buy from Ashley in the future.One star off for their warranty limitation. To qualify for a 10-year warranty for a mattress, you have to buy their boxsprings and mattress protector which is a money grab.
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February 2024 by Mitra Shojasefat
Their staff is really professional, respectful, and friendly, I had a great experience at Ashley. The quality of its products is way better than other companies. I definitely recommend them.
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February 2024 by rebecca hartin
Great customer service!
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February 2024 by Michael J
Robert and his team are solid. Took care of us like family. Quality and selection of home decor and furniture is top shelf, looking forward to visiting again. Thanks boys, all the best.
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February 2024 by Jordyn Lipsett
Just left Ashley Furniture store in Barrie with a new couch and mattress! Matt and Deana were absolutely fantastic. We were not planning on getting anything today just looking but left with both because we could not pass up! They were very knowledgeable, personable and great to deal with. The process was very smooth and efficient. We will definitely be back because of them.
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February 2024 by Clifford Deumer
Very patient and helpful choosing the right furniture. We are happy with our choices and the service.
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February 2024 by jennifer scott
I am still waiting for my price match at Ashley Furniture. It has been over 3 weeks and several contacts with my salesman and still no money. They brag about their price match but after the sale don’t seem too eager to honour it!Robert was my salesman and I will say he was excellent to deal with.The delivery people were on time, but not friendly and barely spoke two words to me. In fact I had to greet them when I opened the garage door and ask if I needed to sign once they delivered my items in the garage. The fellow was an East Indian so I am not sure if this was a cultural or language issue. But if it is then perhaps customer service is not the job for him.The furniture was in good condition and I am very satisfied with my purchase so far. It has only been a few days so we will see if it holds up.
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February 2024 by Sasha bari
Our experience at Ashley furniture was great. Matthew and Deanna made us feel like family. They took their time with letting us know everything with their policies and product. We didn't feel rush when making our decision. We will definitely be back in the future.
