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March 2024 by Rebecca Shave
Very helpful and took lots of time explaining products
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March 2024 by kiera rose
The lady working was so rude but I got what I needed!
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October 2023 by ryan carr
They price match at this location.All the top name products at a lower cost.
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April 2023 by shelby ellement
Need to update hours online. Online it says they’re open until 6pm on mondays but store hours at the actual store says they are open until 5pm. Drove up here hoping to get hair dye to fix my hair but was left disappointed
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February 2023 by Erin Casey
Staff was very helpful!
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January 2023 by Tammy s
Great knowledgeable staff, I will definitely return,
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January 2023 by Brandy L
How are they even closed on Boxing Day of all days ? I only come here for olaplex other than that the staff isn’t very friendly and doenst Know about anything other than Caucasian hair which is very unfortunate for this company
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June 2022 by Shannon Gale
Went to BSO for new products as I had some hair care concerns. The staff there were super helpful and explained the best options for me. Thanks so much, will definitely be back.
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June 2022 by Jacqueline Poole-Montesano
Great and informative staff, both on the floor and in the salon. I have been a customer for many years and have never had a negative experience !
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June 2022 by Courtney Gow
The ladies here are super helpful and amazing ? loved my experience and will be returning!!
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June 2022 by A Campbell
Had the hair dye I was looking for.....
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June 2022 by Melissa White
LOVE LOVE VIKTORIA .... I have curlie hair. I am true natural auburn. From my cut to high lights at crown. I always feel run way ready. Even i when i am just going to diner with my boys. Thank you Viktoria.
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May 2022 by Keira Brooks
I’m so disappointed in this shop!! I went into the store Christmas Eve to inquire about Boxing Day specials. I was told that their curling irons would be on sale for the week of Boxing Day! I said great and left. I called and left THREE messages to ask if my son or husband could pick up if I paid over the phone. I received no calls returned. My husband went today and said sorry nope it was on sale yesterday no sale today! Just disappointed overall. I have bought so much from this outlet I would have thought they would have honoured what they told me about the BOXING WEEK sale. To top it off the sale person was rude to my husband (he never says anything bad about anything) when he left and I can assure you he would have been very sweet!!
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May 2022 by Christina Frankruyter
I absolutely love this location. I have been going to the BSO for years. All the staff are so welcoming. The hair stylist are very professional. I have never had a bad experience. The store is always clean, tidy and fully stocked. The salon in the back is very inviting since the recent renovation. I would never go anywhere else to get my hair done. Can't thank them enough !
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May 2022 by Karen Wetmore
My daughter went for a shadow root and blonde colouring and came out completely blonde with highlights. She didn't want any highlights at all. After talking with the manager she stated that she had said she wanted highlights so basically called my daughter a liar. After reading other reviews, I'm surprised this place is still open. Will never recommend them and never go back. Poor management and listening skills make for a rotten company. Would have been nice if they at least offered some money back. ????????
