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February 2024 by Austin Cole
The term “bankers hours” is suiting here.
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December 2023 by Jennifer Barton
Always good service , and never a long wait .
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September 2023 by Aaron Schrijver
We recently had the opportunity to work with Katherine W. from this branch and she has been absolutely wonderful for us. She went out of her way to make sure that we were taken care of and was very thorough in her efforts.
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September 2023 by Oksana Rotman
They ask too many questions for simple transactions. I felt like I was crossing the boarder from Mexico to USA. Very rude also.Avoid this branch of you can
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September 2023 by Dmytro S
I had the pleasure of Hina Khan, who helped me today. She was very kind and very knowledgeable. I would recommend her very much to anyone looking for assistance.
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June 2023 by Ana Maria Rodas Londoño
I recently had the pleasure of dealing with Alexandra who provided the best customer service I've ever experienced. From the moment I walked into the branch, her warm and welcoming demeanor made me feel valued and at ease.What sets her apart is her exceptional dedication to customer satisfaction. She listened attentively to my needs and went above and beyond to deliver personalized solutions. Her patience, knowledge, and clear communication made complex banking processes feel effortless.In a world where outstanding service is rare, Alexandra sets a new standard.Thank you Alexandra!
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May 2023 by Anmolpreet Singh
It was a nice experience. Alexandra Mendonsa guided us very well. She gave every information possible in great manner.Worth a visit.
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April 2023 by Deb 65
Trying to close my deceased parents Visa card and have the last visa bill forwarded to my home address but the will did not state that I am the executor because all the executors are deceased so no one helped me. I was sent here by three different people that work at CIBC very unknowledgeable if you were on your deathbed, close your accounts before you die and tell your survivors not to deposit there inheritance at CIBC they suck !!RBC is more empathetic expressed their condolences to me unlike the yahoos at CIBC
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April 2023 by Barb Waterhouse
Very helpful. Thanks to Justin for helping with setting up bank account. Courtney at Customer Service very pleasant.
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January 2023 by Kayla S
5/5 stars thanks to Courtney Scotch. She was so kind, approachable and friendly. She helped answer all of my questions and got me the letter I needed to rectify an issue very promptly. Her professionalism is excellent and she really does have the customers best interest in mind. I appreciate you so much Courtney!! Thank you for all the help which in turn alleviated so much stress.
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November 2022 by Salman Ul Haq
Worst experience of getting foreign cash. I never get what I want and still I am waiting for my own money to come back into my account.
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October 2022 by kaarthick subramanian
We didn't get an appointment due to our busy schedule. We just walked in and requested if we could get one. We were greeted by Ms. Alexandra Mendosa. Alexandra patiently checked for some slots and managed to get us one. She explained everything patiently and helped us setup an account ! She was super professional, welcomed us to canada and gave us tips on how to settle down soon. Thanks a lot Alexandra
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August 2022 by divya subbu
This is a review for Alexandra Mendosa! The first time I met her was when I walked into the bank asking if they could give me ab appointment and she happened to be at the front desk covering for another person who was at lunch! She tried so hard to see if she can squeeze me in and then scheduled me to see her at the soonest possible date that I could come back and the time that I could come in ! She is professional, courteous and made me feel very comfortable! She didn't just provide good customer service but provided me with an great customer experience that I will not forget! Thanks Alexandra ❤️ Scotiabank it's an asset you have her and give her a pay raise ????
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February 2022 by Anne Edwards
Great and friendly staff. Thanks to Alex and the awesome tellers for taking the time to explain the issues to my 91 year old grandmother patiently and showing us how to resolve it. Great customer service!!!
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February 2022 by devin hillier
Excellent customer service, tellers are very knowledgeable, helpful. Shahrukh & Alex do a great job helping me with my banking inquiries. Very appreciative.
