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February 2024 by Jessica Johnston
I love the deals and selection of items here, but the store was quite the mess today. The last time I went the staff was rude, but today was even worse. 3 staff were staring at us while we tried an item on and cashed out. They barely spoke or responded when I asked how they were, couldn't even crack a smile or use manners. Awful customer service on more than one occasion.
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January 2024 by F A
parking lot is very bad. it's not cheap at all
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January 2024 by Marat Uzairuev
Using liquidation nation for some of my Reno projects, they have great selection of appliances and lights.
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December 2023 by Brooklyn Lockman
This used to be my store of choice for almost anything, but lately they have become so incredibly rude and disrespectful. They assume every single person is stealing from them. You ask the cashier a question and she literally grunts at you and makes you feel like an inconvenience for being in the store. I waited over half an hour for an employee to buy a full set of appliances and when I finally asked again for some help I was grunted at and waved off. Definitely won’t be back.
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December 2023 by Jayson Lomague
The good thing about this store is tax free. But the worst thing is you’ll have 90% chances to have a strut and suspension problems with your vehicles by going in and out of the parking lot because the parking lot has big holes everywhere.Safety first!
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December 2023 by Betty B
Staff are mean .I was checking some reviews and I found some complaints like mine, but I think the owner doesn't care , because nothing changes.I've been buying from here since 5 years ago, but it's always the same problem. The only reason I come here is because of the good deals and prices they offer.
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November 2023 by Mitchell Haw
We took a chance and ordered a range hood from the website. It was discounted 75% compared to big box stores and was delivered to our door in perfect condition within days. We are so happy with the order and will be looking for more awesome deals!
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November 2023 by Brandon
Good store but check the prices compared to other places. Everything is not a deal
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October 2023 by M Kellington
Went there for the first time (Sept. 23/23) and basically everything was retail prices for open boxed items or slightly damaged items.The whole point of these places is to resell at a lower price point than the major retailers.They should try to do better.
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October 2023 by mandeep kaur
Horrible customer service. They sold me defective piece in packaging and when I asked for exchange after two days they denied rudely because I lost their small piece of receipt. Literally, you can’t recognize your product and proof paid by debit. I waisted my money for nothing. Never want to visit again.
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October 2023 by Christine Oakes
Purchased a washing machine from this store in June of 2023. Not even 2 months the machine was broken. We reached out to Samsung as Liquidation Nation "prides" themselves on giving a 7day instore warranty and a year warranty in addition through the manufacturer. When we called Samsung, They were glad to help but it appeared that the serial numbers in both locations on the machine were conviently scratched out in the same locations, missing the same numbers and letters. Which meant Samsung could no longer provide a warranty. We have reached out to Liquidation Nation now several times with no progress in getting the issue resolved. For the money you save buying from here it is not worth it. Very disappointed.
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August 2023 by Ashley Holloway
Huge selection of different goods, prices are okay on some things, like the clothes, which are reasonable. Staff could use some customer service training though, there’s one lady who works on the floor in the clothing section and she is always very nice and helpful, but the people at the cash (as well as a lady that I believe may be the manager) are not very friendly. They were selling cases of red bull that were many years expired, and well I understand the nature of the business, it should advertised on the signs that it’s expired product so the customer is aware. After we bought two cases we realized the expiry and asked to return it (5 minutes later) and they offered only store credit, which was okay. But there was a lot of attitude about “it’s just a best before date” before that was offered. Today we went to use the store credit and purchased some other items as well and when at the cash, My husband was accused of switching the price tag on an item, which we very clearly did NOT do. We would never do something like that. I realize that it happens, I work retail as well, but they physically argued with him while accusing him of essentially try to “steal” the item for a lower piece. It’s just not good service or a nice feeling when your shopping somewhere and spending your money and they treat you that way. I think after today, we likely won’t be back due to the service. Good customer service goes a long way with keeping customers coming to the store, and they don’t seem to have that mindset.
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June 2023 by South Asian
Comfortmate fan more than $100 I got @ $40. It was open box but excellent quality. Ups messed up with my package. Liquid Nation responded only one time. Second time they did not respond. So I would not say customer service is that good. I had to do my own followup with Ups to get my package without loosing it. I bought 2 fans. If your stuff doesn't break with in 7 days window then it is well worth the price.
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June 2023 by Louis Cormier
Really nicely organized store compared to other liquidation stores I have visited. Staff was helpful in pointing me in the right direction. 7 day return policy which is again much better than other liquidation stores I have been to. Recommend! ??
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June 2023 by Azamat A
They sold non functioning goods and didn’t accept return after 7 days. Even after my explanation, why i couldn’t return it within 7 days, they preferred to leave me with a broken toy. No resolution offered from their side, but money taken. It is a real scam!They don't care about customers and prefer loosing loyal customers just because of 20-30$. Absolutely shocking customer service starting from the shop manager. Avoid buying stuff in there!