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February 2024 by Emily S
We recently purchased a custom dinning room table and chairs and while we love it, we were less than satisfied with the experience and customer service. We first dealt with Christine who was awesome! We picked everything out with her and she was extremely knowledgeable and we were feeling great about it. Once we placed the order and paid, all customer service went out the window. We ordered it at the end of October and were told that we made the cut off to get it before Christmas. Awesome, now we can host family at our house with our new table... not! Radio silence from Munros, no updates, the week leading up to Christmas I finally gave them a call and I got a very vague answer that basically it was not ready and now no one is working until Jan. Perfect. Thanks for not letting us know. So we had to make due with our old makeshift furniture for Christmas gatherings. I was told I would get a call at the beginning of Jan to give me timing for delivery, never happened. It finally arrived mid Jan, 3 weeks later than it was supposed to. No call from them after it was delivered either to see if we are happy with it or going over care instructions. For spending over 5k, the most we have ever spent on anything in our home, I really expected a lot more from them. While we love our table, the experience was ruined by poor communication and not meeting expectations for delivery dates that they set themselves.
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January 2024 by Stephanie Piette
From start to finish Munro’s has been amazing to deal with and the product is literally a piece of art that will last the ages. Thank you for everything!
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January 2024 by Chris Wing
My dealings with Munro’s Furnishings has been great, my wife and I are first time customers and certainly will be returning as we update furniture in our home.The furniture made at Munro’s is a breath of fresh air in comparison to the furniture you see in the box stores. The solid wood construction, traditional joinery techniques and handcrafted look really is something that is uncommon these days.The lead-time on the furniture was accurate, and Christine was an absolute pleasure to deal with. Thank you Munro’s for the service and for helping add functional beauty to our home!- The Wings
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December 2023 by Falstaff Johnson
I found both the store personnel and delivery people to be extremely accommodating when I requested a change in delivery format. Thanks again
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December 2023 by Darlene Corkett
Munro’s is a terrific place to shop for high end furniture! Bought an amazing computer desk and it was delivered on the day we arranged! The 2 delivery men were wonderful… polite and obviously dedicated to doing a great job! Thank you!
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December 2023 by Walter Stewart
Zack and the team at Monroe’s did an amazing job refinishing my table and 6 chairs. He went above and beyond my expectations on the quality of refinishing my items. He takes real pride in his work. We purchased this dining room set almost 30 years ago from Monroe’s and still enjoy it every day.
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December 2023 by Jennie Kurtz Coutanche
The Munro’s team worked with me to design the exact piece I wanted. The finished product is absolutely gorgeous and is exactly what I asked for. Delivery guys were amazing and went above and beyond to help. I highly recommend Munro’s and would purchase from them again in the future!
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November 2023 by Taryn Zimmerman
We have bought dining table and chairs, two bedrooms sets from Munros , amazing quality furniture beats anything you’d get from big box name stores for sure . Customer service is always excellent, we have dealt with Christine on numerous occasions, she is always super friendly and helpful and always ensured we got what we wanted for the best price !
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October 2023 by Terry Ainsley
We had our georgious dining table and chairs delivered today. We are completely satisfied with how every piece turned out. The delivery team were very professional, quick and careful with the set up. Christine was amazing in helping us choose the perfect set for our home. It's not our first purchase from Munros. We purchased our bedroom set many years ago from them as well. We appreciate all the members of the team from start to finish. If you are looking for the best quality and style for your home we highly recommend Munros Furniture!!!
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October 2023 by Wayne Pyke
Munro's came through!!!Christine was a big help when it came to ordering the bed and night stand. Delivered on time and with seamless delivery!! It looks beautiful!!! Wayne ?
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October 2023 by Andrea Cyr
We’ve had a table and chairs, a bench and 2 cabinets custom made by Munro’s Furnishing. The staff are helpful and the quality of workmanship is excellent!
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September 2023 by Cynthia B. Lauer
Munro's built three pieces of furniture for me—a dining room table and two beds. I couldn't be more pleased with them. Where else can you get solid wood furniture customized to your specific taste? I know that these beautiful legacy pieces will be enjoyed by my children and my grandchildren to come. And even my great grandchildren! Kudos to everyone on the production team. Christine who was extremely helpful, guiding me through the whole process. I highly recommend Munro's Furnishings to anyone who is looking for something truly unique and custom-made for their home.
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September 2023 by R TURK
Amazing furniture, built to last a lifetime! But honestly without any exaggeration the customer service is even better than the furniture. The sales lady is a sweetheart and great to deal with, but my biggest shout out goes to the delivery guys. These guys legit deserve a pat on the back and a HUGE thumbs up, they went above and beyond for me moving my old furniture to the basement. Thank you to all involved with my purchase. Side note I have numerous pieces in my home from this place some as old as 10-12 yrs old, all still looks amazing and lasts forever!
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July 2023 by Paula Mcfadden
Fantastic customer service from Christine in store. She is very friendly and knowledgeable. The two men that delivered our furniture were personable and professional. Thank you!
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June 2023 by Josh Defrias
This is the only place to buy all your furniture needs! The owner, the staff and the sales team are all amazing and that's just an added bonus next to quality and amazing prices. The quality will surpass all your expectations and more. I have had some of my pieces for over 10 years and they are like new. The prices are comparable to retail stores but high end and don't fall apart. If you want beautiful quality pieces that will last a lifetime, Munro's is hands down the only place to go.
