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December 2023 by Tori Zimperi
I love this old navy!! The staff is always super kind, friendly and helpful. The lines are never too long and they usually have the things we need. I had a mixup with an online order where i was sent a mix of incorrect sizing. The online customer service was not helpful so I was forced to go into the store where the staff went above and beyond to try and get exactly what I needed. When they could not find the items, they gave me instructions on how and when to come back or call in for the correct items. It is still an inconvenience for me but I was grateful for how kind and understanding the staff were. I believe her name was Emma Q. She was very pleasant and efficient with helping me. Thank you!
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November 2023 by Joe Mifsud
Every time I went in Old Navy i bought something.
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August 2023 by Brittney Henderson
Great location! The store is clean and organized. The staff is friendly. Lots of clothes to chose from and great prices.
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June 2023 by mike dimitriadis
Ice cold cashier with attitude at your 110 concert way today at around 3:45pm makes me wonder why she is in front of the public.A shirt on the $9.99 rack caught my eye and foolishly thought it was a super deal,unfortunately it wasn't for 9.99 but for32.50. That must have irked her when I said I won't be buying it. When it was time to ring up the other 3 items she glared and said THE KNITS ARE REGULAR PRICE AND ONLY THE SHORTS ARE ON SALE , I said no problem and rang up the items. That will be 80.42 was her next comment. I wanted to use my vanilla card that I got for Father's day and pay the balance on my M/Card. It took me a couple of minutes to locate it in my wallet while trying to avoid her glare.She advised me to hold on to the vanilla card in case of returns.I asked for her pen to note that on the vanilla card and her stern reply was ," You'll have to wait".Upon completion she said thank you and as I walked away she made it quite clear and said loudly to the woman behind me " Sorry for the wait. ""It's interesting that the couple in front of me took a while to complete their purchase,did I get sorry for the wait.I guess you know the answer.I felt like just leaving the stuff Ibought and walking out of your store. Would appreciate a follow up from you after you speak to cashier..0937233 store id 09349 trans 1473 reg 303. Valid no 2427
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June 2023 by Dayana Lopez (Yani Soul Store)
I recently visited Old Navy at Park Place in Barrie and had a fantastic shopping experience. From the moment I walked in, I was greeted by friendly and helpful staff members who were eager to assist me.The store itself was well-organized and clean, making it easy to navigate through the various sections. The wide range of clothing options available was impressive, with something to suit every style and size. I was particularly pleased with the extensive selection of affordable basics and trendy pieces that Old Navy is known for.The staff members went above and beyond to make my shopping experience enjoyable. They were knowledgeable about the products and offered great suggestions when I was unsure about sizing or wanted advice on coordinating outfits. Their willingness to help and their genuine enthusiasm made me feel valued as a customer.The checkout process was quick and efficient, with enough registers open to accommodate the busy flow of customers. The staff at the cash registers were friendly and patient, ensuring that each transaction was handled smoothly.One minor drawback I experienced was that some popular items were out of stock in my size. However, the staff informed me that they could order the items online for me, which was a convenient option. It would have been ideal if the store had better stock management to avoid disappointment.Overall, my experience at Old Navy Park Place, Barrie, was excellent. The combination of a well-organized store, friendly and knowledgeable staff, and a wide selection of clothing made it a pleasurable shopping destination. I will definitely be returning and would recommend it to others in search of stylish and affordable clothing options.
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June 2023 by curly betty
bland, shapeless clothing. probably caters to trendy, budget conscious people
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April 2023 by Bailey
The staff was very nice and the store was very clean.
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February 2023 by RL B
Had me leaving in tears and spent 15 mins crying in my car! spent over a half hour with my child struggling for sizes and couldn't find anyone in the kids department and I finally gave up and was crushed that we left with nothing when they're one of the only places that offer HUSKY sizes, at the register the cashier kept insisting she'd get a manager to help after we purchased on a sweater, I was asking to just go cuz I was in there the whole time while there were multiple managers and staff and got no help until I wanted to leave? Really bad customer service. Never coming bak, will even give away gift card cuz there's no help or sizes here.
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January 2023 by Jul Seged
Excellent quality of shoes friendly helpful staff very clean store
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December 2022 by Kathleen
Lots of product, sizes, variety and sales to be had. Clean store and service was very good.
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December 2022 by Scott
Lucked out, make sure you go up a size though.
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October 2022 by Mustafa Motiwala
I like their clothing varieties but I personally don't like the way they give those coupons with the exclusive days window to redeem it, and that too you can't use 2 coupons for 1 purchase. It seems just a gimmick and not really beneficial for their regular customers.
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October 2022 by Mariam Dijouri
Really great customer service at this location! They always go above and beyond
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August 2022 by Brandon Isaac
Good store, as of this date men's items is on the right and women's items on the left. Good prices on average, and they have good sales every now and then. Sign up for their newsletters to keep up on their deals if that's your thing.
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July 2022 by Sanjeev DD
Nice shop for buying clothes. Friendly staff. Easy parking on a weeknight.
