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September 2023 by Kate Gerogianis
They do not accept pet vaccines from Mexico just for nail clippings for my dog. He has all of his shots. Real bad policy from their part.
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September 2023 by William S
Love this Pet Valu! Helpful staff and the owner is always so great! Always have everything I need and they have a cute little store cat!
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September 2023 by Rachel Kernohan (colonelrach)
This Pet Valu is amazing!! Staff is so nice, cheerful and helpful. Always well stocked! Love coming here!
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September 2023 by JenJen1273
I went here the other day to get something for my high anxiety dog. The workers there were absolutely amazing in helping me find the right toy! It completely calmed her down.
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May 2023 by Kittee Doome
Excellent customer service. I didn't get her name but so friendly! Awesome experience
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May 2023 by Hannah Rock
I only go to this pet store!! Jacqueline is incredibly kind and full of information. I highly recommend shopping at this location.
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April 2023 by Roger Brown
Pet valu is a great place for your pet food . Toys. That have everything you need .the staff are very happy to help you. I am a handy cap and the staff will take everything to my carThank you to the staff and pet Valu
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April 2023 by Denise Zoratti
Just love these people....a wealth of information and they go out of their way to be sure all of our needs are answer.thanks so much
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March 2023 by Allandale Wine
Good vibes only! This is my favourite pet store in town! Luke has cultivated a phenomenal crew, everyone is always friendly, happy and helpful! I am always happy to come in and always leave with a huge smile on my face. Excellent selection, well stocked and very clean store. Amazing customer service! Jasper is a great supervisor :)
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March 2023 by Stephanie Love
Staff are always friendly and helpful. Great selection of toys and supplies for pets of any kind.
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January 2023 by Eila Morten
So friendly here. My dog is shy and the staff was so nice an patient to let her get used to them and helped me with my training. A very positive experience for me and my dog here. Now when I go my dog is excited to go inside to see them.
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November 2022 by Carole Ouimette
Great customer service, friendly and professional. Love shopping at this local
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August 2022 by Natalie Machado
Love this store by far my favorite to shop at.
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June 2022 by Marc Jakobs
Always helpful and friendly. Well priced and a reward program to boot.Still the same great service and help but get rid of the masks and plastic barriers already. It's over and besides those things didn't work and made other issues worse. Smh.
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March 2022 by JOANNE MCLAURIN
Returning an online order was very frustrating. Before making my return, I was instructed by corporate (1-800-PET-VALU) to go to my local store to return. When I drove across town to this store they refused to take the return because they didn’t sell the product. I asked them to give the 800 number a call and they refused. They told me it was their policy that they did not accept items they didn’t sell regardless of what corporate said and they turned me away. I called the 800 number again and the customer care service was also frustrated that the store would not take the item so they reimbursed my credit card over the phone and they will communicate with this store. Overall, Pet Value customer care service was fabulous but this franchise needs to be updated on their corporate return policies.
