Princess Auto is a Canadian-owned company with over 3,400 employees and 51 stores across the country. They offer a wide selection of tools and equipment for tradespeople, farmers, inventors, and industrial workers. The store is known for its friendly and helpful staff, who provide excellent customer service. Customers often praise the employees for their professionalism, knowledge, and willingness to assist, whether it’s fixing trailers or supporting community initiatives. The staff go above and beyond, offering prompt service and support, and sometimes matching sale prices to help customers. The stores are well-stocked with a variety of products at competitive prices. Many customers appreciate the supportive attitude of the team, especially for those who are less mechanically inclined, as staff members are always ready to help with advice or assistance. Overall, Princess Auto is seen as a trustworthy place that cares about customer satisfaction, offering repairs, replacements, and refunds when needed, backed by their promise: "No sale is final until you’re satisfied."
I bought a jack here a year and a half ago and it stopped working. Robert was able to help me out with everything and fixed my jack on the spot and also gave me a nut free of charge that I lost a year ago. Amazing service ?
October 2024
Huge selection on tools, parts and more to help get the job done
September 2024
I haven't been in for a while,nice to keep up on prices and pick up the odd deal.
