-
December 2023 by Don Pepper
Very happy with these bathroom cabinets purchased a few years ago and was delighted with the prompt customer service that helped me out in replacing one of the led lights.Excellent support.
-
October 2023 by Keara Friesen
Had a delivery driver (with a full trailer) cut me off using the left hand turning lane MID INTERSECTION. Proceeded to then watch this driver swerve all over the road and then honk at me when I tried to pass him.
-
June 2023 by Peter McKenna
We recently purchased two vanities for our bathroom renovations. A 60 inch double and a 43 inch single. The customer service was amazing. All staff were fantastic at answering questions with our two visits to the showroom. Delivery was free within 20km. This was arranged within 10 days and professionally delivered to our garage. The product was well wrapped and the stone was encased with handles which was a great help in moving into the house. The product quality is amazing. All wood construction with slow close doors and drawers. The stone is very thick. All in all this was definitely a 5 star experience.
-
December 2022 by Mike McKay
Great experience from when we walked in the door. Very pleasant helpful staff from reception to shipping. Purchased 2 complete vanity sets with a quality I haven't seen in years. No MDF, or particle board in the units, Baltic style plywood construction with dovetail jointed drawers. Vanity tops packaged in their own handled carrying case. (very Cool) Worth every penny. Happy employees, great products equal great management.
-
June 2022 by LS
No one, on any extension, at any time of day, answers the phone at this company! Very frustrating. Terrible customer service. Now I know why the low rating on Homestars.
-
January 2022 by Gerard Buckley
Excellent selection and service
-
December 2021 by Paul Grunthal
We have owned a Rock Solid vanity and matching mirror for a number of years and they are excellent. We had a drawer slide fail recently and RSS shipped a replacement part within the week. Great customer service from a top-notch Canadian manufacturer.
-
December 2021 by Beck Brocklebank
We bought our vanity from the lightly damaged showroom, and honestly I didn't see damage but okay. We ordered the matching mirror too. They are going to deliver it to our house for free! Quick, easy, painless, I'm happy
-
December 2021 by John Ball
We planned to "just look" at the vanities to get some ideas on colour. Lealand met us and lead us to the perfect vanity and top. Very professional and knowledgeable. Great news, all their product is built right there on Bayview Dr. Built in Barrie. Yay!Competitive prices to the other guys but much better quality. Thank you Lealand.
-
January 2021 by Mike Goss
Nice looking products, very helpful staff. They didn't have the oddball vanity size we needed. We will check back again
-
December 2020 by Lillian Phillips
We recently decided to replace our bathroom vanity tops and a friend suggested we check out Rock Solid. I'm so glad we did. They have a great variety of vanity tops available to order. We ordered out tops and they were ready on the date promised. Picking them up was no problem and they loaded them quickly onto our truck. They were exactly as ordered and were perfect in every way. The installation went smoothly and they look beautiful.Ashley Caldwell, the showroom manager was very knowledgeable and answered our many questions in the showroom, and was very patient with my followup telephone questions. She is very professional and an asset to this company. I will certainly recommend Rock Solid to my friends.
-
December 2020 by Suneagle76
Absolutely amazing help from Katie. I felt so comfortable with her. She was very professional, patient with all my questions (and there were many lol), knowledgable and insightful in a positive way. The other girl was very polite as well but See Katie next time you go. Sadly I believe she only works 1-2 days a week in the front (I got her on Saturday) Katie should be full time helping people with her awesome customer service skills. Rock Solid has great products with amazing prices too. Friendly staff to help you bring your purchased products to your vehicle as well. I highly recommend this place for your next vanity project ????
-
December 2020 by Kathy Wykes
poor quality finish on my biscotti bathroom units. scratches started appearing after one year and now 4 years later every drawer exhibits them even though I am the only one using them. do not buy this for durability. i do NOT recommend them. customer service's response was to buy new drawers! poor quality finish and poor quality customer relations.
