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December 2023 by Samantha Dewar
I needed to get a medication that was very private and I had to tell several workers What it was because they didn’t know, then when I got a bit emotional because it was embarrassing to have to tell several people (that should know what this is because it’s their job). Now yes my doctor screwed up because she didn’t sign the script (which is a whole other fun situation), But the lady who came up and sternly told me to calm down in a very hard time for myself,I ask you,, WHEN has telling an emotional woman to calm down Ever helped?!?I will Never go back here I will drive to the other side of town if I have to! Literally the Worst experience I’ve ever had! Show some compassion and maybe try to be a bit more discreet when talk or asking about people’s medications.If I could give them zero stars I would
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November 2023 by Craig Tester
My friend Chiara goes here 20 plus years for precriptions, and they gave her somebody elses prescription, and when she called they were unapologetic and said she can wait until the delivery guy completes his other deliveries. SO she called head office this was almost two months ago going back and forth and when head office contact this store owner he denies it happened. That says alot about an owner as he refuses to contact her to apologize that he put her health at risk and make it right,m and he told head office it didnt happen,head office asked my friend for proof which luckily she found a photo in her phone of the precription with patricia hobbs name and is awaiting head office to do something about it. This is extremely dangerous, I thank god she did not take the lady heart medication after her surgery god knows what could of happened. The worse part is they put my friends health at risk and than ignored her and refused to admit what their employee did. I will never go to this shoppers
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November 2023 by Eventers Rental
It's very sad that this shoppers drug mart gave the wrong medication to the wrong person. And also denied it while the customer has proof of it. She also had wrote a review about her experience but it was erased because shoppers drug mart does not want anyone to know what had happened. Your pharmasit is not doing there job write making sure people are getting their RIGHT prescription not some else's. PLEASE PEOPLE WATCH OUT AND MAKE SURE ITS YOUR NAME ON IT.The picture is someone's meds that was given to the wrong person.
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November 2023 by Jeff Gibbons
The entire Pharmacy team at shoppers drug Mart on Wellington In Barrie are fantastic and so is the rest of the store and the manager
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November 2023 by Luisa Santillan
They left me a message asking me if I had any questions about my medications, so I called and the pharmacist couldn't be more ignorant on the subject, I was the one asking the questions and he answered yes or no, terrible, I didn't know. How to talk to people! Why do buyers bother offering this service if there are no qualified staff to answer questions?
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November 2023 by Lesley “Minion Emerg” Thompson
Love Shoppers at Wellington in Barrie!!! Been a patron for 30+ years.Every pharmacist there are very personable and extremely knowledgeable and helpful. They really get to know each individual client :)Lesley Thompson
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November 2023 by Akhil Saji
It was a perfect experience in this shoppers.Especially the girl in the beauty section,Satvika was so energetic,helpful and well behaving.She is having really good knowledge about all the beauty products and such a pleasing character.So happy as a customer.6/5 rating indeed a great visit.
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September 2023 by Devon Wallace
Unfortunately I really dislike that you are forced to self serve at this location or only use cash to have an employee help you check out. I understand the use of it for small purchases, however, when you have a full cart of groceries Such as I did) it becomes an issue. I feel really sorry for our seniors and diabled who are really going to have issues with this decision Shoppers Drug Mart has made.
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September 2023 by Audrey Billey
Great place. The only problem is that they keep running out of 2x adult women tena pull ups. Sometimes it's hard to find places that have these.
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September 2023 by Kirk Wall
I'd like to know what's with the new procedure of no cashiers to checkout customers unless they are paying via cash? Bags of groceries and we need to do self checkout? This is ridiculous? Not what I expect from Shoppers Drug Mart.
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September 2023 by Gene Holland
Shoppers drug Mart is pushing for its customers to use self check outs. They no longer allow debit to be used at a checkout with a teller. I refuse to use self checkout and if I'm only able to pay with cash and I don't have it on me, I guess I'm walking out. It's a shame, I like Shoppers but if you don't want my business I'm ok with that too.
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September 2023 by Aiden McGovern
Still a 1 star. Constantly mishandling my medications/ misinforming me. It isn’t 1 time or 2 times but almost every time I come get my prescription after an alert, they are clueless. They send me away and tell me to wait 20 mins to get my prescription once they seem like they know what I’m talking about. I’ll come back and wait in a big line and just be pushed back over again. I’ve been here for an hour for 1 prescription. This will now keep me late for work. They don’t care. They have a huge team and are as slow as concrete is to dry. So many assistance, academics, computer and software help and they’re still lost.
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July 2023 by Kenneth Ferance
I am 77 years old, suffer from Lewy Body Dementia and I live in a Long Term Care Home, Victoria Village Manor in Barrie.Last Wednesday I had a toothache and was waiting in line at Shoppers Drug Mart in Wellington Mall. I waited ten minutes and made the comment; Wow, all that time and he still didn't get his prescription.I would take a lie detection test to prove my comment was accurate.I was told that type of behaviour was not acceptable and I was told to leave and never come back.In my opinion this was a clear case of Elderly Abuse, your comments would be appreciated.When I complained to Shoppers Drug Mart I was told the Wellington store was privately owned and there was nothing they could do.Well maybe there is something we can do.Stop shopping at Shoppers Drug Mart.Thanks you,Kenneth John Ferance
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June 2023 by J G
They don't process prescriptions when they're dropped off, they take their time so expect to wait a long long time.
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May 2023 by Pavlo Mazuryk
All grocery stores in Canada are terrible - they sell some kind of filth. But in Shoppers everything seems to be not bad, but their products are not clear to me, just like in Metro - they sell everything for aliens. that's why I walk for a very long time in this store every time and I can't buy anything - that's why the sellers think that I want to steal something. I can buy bananas there, sliced cheese and bad sausage, or headphones. tomatoes are rotten there like everywhere else. Four is still a high rating for Canadian stores, but for Nofrils store, I gave 1 point today because they sell semi-finished baked goods with very sour cheese and not sweet dough. Go to Russian or Ukrainian stores and learn how to trade ato feed people as if they were not people but swamp toads