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March 2024 by Ralph Besser
Great store, friendly staff, excellent products. I have made two purchases in the last year, Klipsch forte iv and yesterday a Dual 618q. Both transactions were painless, sales staff knowledgeable and not at all pushy!Looking forward to my next purchase. Thank you Tony!
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December 2023 by Matt Phillips
JIM BAKER the head of the E-commerce side of business was amazing. After Amazon lost a speaker that I ordered from Simcoe, Jim stepped up and made sure I had another speaker on the way within 2 days of my order. I also got a great price (as the original speaker was purchased on black friday). Thanks Jim! This is a present for my sonically challenged parents, and all four of us sons pitched in to upgrade their home stereo with this speaker! Just in time for Christmas.
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November 2023 by John Meissner
Simcoe Audio Video is one of those rare exceptions where a company and its employees deserve higher than the highest rating. Borrowing a quote from Spinal Tap, "Most reviews only go to 5, but this one goes to 6." 6 Stars (⭐️⭐️⭐️⭐️⭐️⭐️) for Shaun Hart and his crew. Prompt responses, premium equipment, hassle free installation, top notch customer service and no such thing as a silly question. We originally purchased inferior equipment from one of the supposed "Best" places you could "Buy" electronics, but quickly appreciated the old adage; "You get what you pay for." Shaun was extremely helpful in recommending products that suited our needs and Aaron installed them in a flash. We couldn't be happier with our setup and would recommend Simcoe AV to anyone looking for quality and reliability.
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July 2023 by Richard Sur
I found Simcoe Audio through Amazon, purchased Audeze LCD X and it arrived with a balanced cable as oppose to 1/4 jack. I could have returned it through Amazon but decided to contact Simecoe directly. I got in touch with Jim and like many people on here, he was a great guy to deal with, responded quickly and got everything sorted out. Thanks Jim! Simcoe will definitely be my goto shop for any audio needs.
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January 2023 by Robert Gravel
I've been dealing with Simcoe Audio for almost 7 years now. I initially bought by Sony Bravia TV from them in 2017 and I found that their pricing was very competitive and to my surprise they would also price match. Their service is impeccable and their knowledge is superb. I returned to them a few weeks ago to purchase the Sonos Arc and initially had some issues with setting up the sound system through the ARC port. Paul and Jim were both fantastic to deal with! They ended up sending a service tech to trouble shoot the system and once again the service was quick and very professional. If you need good quality audio and visual items and great service, this is the place, hands down.
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January 2023 by frank Tatone
I was looking for some PSB speakers for the rears of my home theatre setup and was going to get some PSB bookshelf speakers. I saw a 20% off at PSB's website and asked Brent at Simcoe if he is doing that as well...Of course was the answer. After a seamless paypal transaction they arrived early morning two days later. The double box provided great protection from the care of the shippers. All set up and breaking them in now. I would easily do more business with Brent at Simcoe Audio without hesitation.
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November 2022 by Jeerowel Pardo
I originally ordered my Sonos system through Amazon. After having a very frustrating experience getting my order modified, I decided to contact the seller directly. I dealt with Mr. Jim Baker, who is a phenomenal person to deal with. Fixed up my order, no hassle, no fuss. All companies need a guy like Jim. Thanks a million!
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September 2022 by aaron
I'm very happy with the bluetooth speaker I purchased from Simcoe Audio Video. Jim was very helpful and he answered all my questions. Top-notch customer service, fast delivery and high quality products from this company. I would highly recommend this store!
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June 2022 by Soup
I ordered a pair of speakers and I had a problem with my order. The customer service was awesome, they took care of everything super fast and kept me update of everything.I would highly recommend this place and they shipped to Quebec
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June 2022 by Mike Timm
Great Store, Great Staff, Shaun is very friendly and knowledgable and was a pleasure to deal with. They have a great selection of premium products and the right advise to go with it. Highly recommend!!!
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April 2022 by Jin C
Jim was wonderful to interact with. Even though the online interactions are always more challenging than face-to-face one, I felt heard and taken care of as a customer. Will be sure to visit in person when things are back to normal!
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April 2022 by Luiz Felipe Franco Garcia
Best customer service i had in many years, i had problems with some Hifiman headphones and they went the extra mile to help me solve the problem, i could not be more satisfied and i highly recommend this store.
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April 2022 by Sarah Morgan
Excellent service, came within my budget and extremely knowledgeable. Tony was incredibly friendly and helpful!
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March 2022 by aaron g
I'm very happy with the bluetooth speaker I purchased from Simcoe Audio Video. Jim was very helpful and he answered all my questions. Top-notch customer service, fast delivery and high quality products from this company. I would highly recommend this store!
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March 2022 by Thomas M
Fantastic experience with Brent at Simcoe AV. I was looking for a tough to find item, and Brent had a solution for me and worked with me and my budget. Hassle free and great communication. Would highly recommend doing business with Simcoe AV and Brent!
