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December 2023 by yasho B
Absolutely horrible service and financial advice. Do not bank here!
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October 2023 by Jennifer Vandervoort
I went to use the bank today at 4 pm and they were closed . they are supposed to be open until 6pm .. and so I went to use the bank machine and that was not working ?.... so then I went to the TD Bank on mapleview and they were closed also. Why would you close both banks at the same time when they are supposed to be opened. People need to do their banking and the doors are locked and you can't even use the bank machine. I also ran into people who were trying to use the one bank and then who like me went to the next one and it was closed. This is awful service and unreliable .
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February 2023 by Larissa Catling
Jenny is an absolute dream to bank with. She is so kind and knowledgeable and always makes transactions so easy. She gives fantastic genuine customer service. Thank you Jenny!
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February 2023 by Abbey Barnsdale
Today I visited TD in hopes to fix a service I could not complete online. Jenny was so incredibly kind and helpful. She took the time to explain my finances and the available services. She was kind and thoughtful. I couldn't have asked for a better experience. TD "easy web" (no so easy) does not compare to the exceptional customer service that Jenny provides at this location. Thank you!!!
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December 2022 by kimberly Hann
Staff is very helpful and friendly
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November 2022 by Zee Jafri
I just wished I took the teller’s name but it was the lady who had curly hair and a big nose. Instead of treating me properly as a valuable customer, she was too busy telling me how could be potentially committing fraud which I found very offensive. She didn’t care to listen to my issue and was very cold to deal with. I ended up going to another TD location and got my banking done there. I do not recommend this branch that actually values customer service. That teller and this entire branch needs to be ashamed of themselves!
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September 2022 by scott monteath
Best bank in canada
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September 2021 by Carrie Boudreault
I have to say I am 53 and have been with TD since I was 17. Today my interaction with my teller Helen reminded me why. It was a quick transaction but her customer care service was outstanding. Thank you Helen for making my day brighter.
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September 2021 by Ebrahim Ahmadi
Stuff are very kind, helpful and amazingAlways do the job so fast and have a solution for your problem or need.Thank you guys
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September 2021 by Talie S
I enjoy going to this TD bank location because the staff here are wonderful cause during covid my worker can't come into locations with me to support me without me wearing a mask but cause of my medical exemptions I can't wear a mask or will pass out in it so I compernised in wearing a face shield instead but am being demanded to wear a mask from empower simcoe if I want my supports met Which is them violating my human rights, as for the staff from the bank on days wether I am struggling or not have been such a big help to try and calm me down when I am crying and take the time to try to get me to understand what needs to be done in accordance to my needs when I first arrive at there location and talk with the teller.
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September 2020 by José Gimenez
I bank with John at this branch he is great! Always communicating and always keeping me informed trying to give me the best rates and handles my payroll always on time.