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December 2023 by S. West
Just wanted to give a shout out to Jennifer for her top notch customer service, there was some unforeseen glitches with my online order. Jennifer communicated with me promptly and assured me my items would be held for pick up. Thank you Jennifer!
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December 2023 by Mackenzie Elizabeth Martin
Placed an online order that got canceled and everyone was quick to help me to right it all. Jennifer was great to help me get what I needed quickly and efficiently!
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December 2023 by Sarah Price
Called the store today and spoke with Jennifer. She was amazing and patient over the phone checking stock for me. So happy that I was able to get a very important Christmas gift. I'm glad that there are still people who work in customer service and want to help as much as they can. I can't say thank-you to her enough!!!
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December 2023 by Britt C
Better service than Santa!Ordered a toy for pick up online and due to a glitch was told it was cancelled, I thought the toy was unavailable and thought my kiddo was gonna be disappointed. Jennifer called and ensured I knew the toy was available and I was able to pick it up same day!
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October 2023 by Katie Thomson
Ms. Jennifer, Ms. Vanessa and Jeffrey were wonderful doing the crafts and Turkey dance with our boys! We love that the Park Place location does activities for the kids!
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October 2023 by Veronica Valencia
We had a good time with Ms. Jennifer, Ms Vanessa and Jeffrey at art and crafts spot! Very fun activities for the kids!
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September 2023 by Teresa Michalski
Jennifer was awesome and gave us the senior discount on our items which I loved! My sister also bought as a result of the discount! They even carried it out to our car! Also a young lady at the baby registry was extremely helpful helping us with registry and locating items! An A+++ experience?
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September 2023 by Jacqueline Cavalier
Jennifer and Jeffrey the giraffe were so friendly and fun for the kids! My daughter played with kinetic sand and danced in her dance outfit with Jeffrey and they announced it to the store. My daughter felt so excited and important! Great fun at toys r us!
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September 2023 by Lena Barbs
I had a very awkward experience here a few weeks ago. I asked the manager if she could show me to the bathroom, and she brought me outside for a smoke break. I'm not sure why an establishment that promotes "stuffed giraffes" is promoting such volatile acts but I find it to be quite unprofessional. The subject matter in this store is also very odd. I don't like the easy access my kids have to the baby monitors that would pick up the sound of my late night adventures. +1 points for the free candy at the door!
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September 2023 by A. Maxwell
Morgan provided excellent customer service when we shopped for the grow&go extend car seat thank you for all your helpJayden was very helpful and polite thanks for taking the time to bring the car seat to our car it was an easy shop on 2023/09/02
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September 2023 by Cristina M
Thank you Carmen! This wonderful sales associate helped me out so much during my last visit. I had brought my jogger stroller in to compare it to the store model to see if something was obviously off with mine. I had so much trouble with my front wheel. It would get completely stuck to where I couldn’t push it forward without it jamming up. And Carmen completely saved the day! And my stroller! She saw me comparing both strollers and asked if she could help. I told her the problem and she took my front wheel off brought it to the back, cleaned it out, put air in it and did her magic. When she returned, she put the wheel back and my stroller was riding smoother than it ever had! I’m so thankful and so grateful to her. I hugged her before I left! Thank you so much! You did not have to go out of your way to help me but you did out of the kindness of your heart. I really appreciate you Carmen.
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September 2023 by Jess Kenkel
Thanks so much toys r us for putting the make and take events on! We went to the Barrie Location and Vanessa was very nice and helpful and told us about the event when we walked it! We left with a Lego Dreamzzz figure and my boys were very happy!
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July 2023 by Neeraja S
I really loved the store during my first visit. Even though I don't have kids of my own, I was excited to get things for my nephews and friend's kids. Natasha made the experience smooth and was helpful in explaining the baby registry which was super helpful. Thank you!
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June 2023 by Carson
We shopped barrie’s, park place, “babies r us” last Saturday and and had an awesome experience deciding which baby stroller to buy. Morgan was more than helpful, and very knowledgeable about all the products. Even when we had a hard time deciding, she was very patient and still happy to help.Thnx Morgan and babies r us!
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May 2023 by steppach steppach
Kid activities within the store made the trip exciting, it was also a learning event. Thank you Jennifer
