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February 2024 by Joseph Talbot, Royal LePage Locations North, Broker
I told two teenagers shopping here and the prices were actually very good. Unfortunately they did not like anything the store had or the right sizes. But well worth checking out
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February 2024 by All Construction
Lots of deals, little light on selection.
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February 2024 by Kaitlyn Badour
Should look into new management.I have witnessed the female managers at this store act unprofessional and rude towards their employees.. to say the least. Your job is simply to manage the store while ensuring a healthy work environment.. mean girling the employees isn’t the way to do that. Do better.(I was in the store for 10 minutes tops, can’t imagine dealing with that for a full shift)
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January 2024 by Felicity Wilkin
I was in the store this evening checking out with my young daughter and witnessed all staff (including the cashier below) taking edibles whilst working, I was absolutely shocked to see this going on in a public place whilst the staff are being paid to work here, save it for your spare time!
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January 2024 by BT Sends
We googled the hours before going and when arriving the manager yelled at us that they were closing in 10 mins. They continued to speak rudely to customers in line and complained to fellow coworkers while cashing out that they aren’t getting off when they’re supposed to.
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December 2023 by Glenda Dunn
Always a blast!
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December 2023 by Eleanor Cordina
Love shopping here good prices
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December 2023 by Somayeh Amiri
I wish I could do less than 1 star. I did a lot of Christmas shopping and I clearly asked for the return or exchange policy. I was told till Jan 26 and no one even mentioned that if to exchange or return my options will be super limited to a selection of items in the store with a special tag, which EVEN in the same day were very limited , just 3-4 models. (If I was told , I would never bought that much and put myself in such a risk) then returned to return or exchange I was told about the whole story and my super limited options and practically I had no option to exchange , those few models , I had already bought from them , and even one of the models was the one I was trying to exchange , and no one tried to help me out on this , I could only find two leggings with almost the same price , but I was told I can not do both , only one could be done and I should pay for the other one, which was none sense ! because they were already buy one ,get one free, if I pay one , they would GENEROUSLY offer one to exchange , which was already free , so nobody tried to solve my problem and address my issue , just repeating that "our hand are tied" . I believe the staffs are not well trained , or even if they are , they are not proving details and that made me to loose money and come out of there with an extra useless dress . Money lost on the shopping there !!!I am not recommending This store and definitely not going back . I will make sure all my friends and colleagues know about the story.
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December 2023 by Amanda
Huge location. Lots of great sales
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November 2023 by brianna galbraith
This place has nice cheap but attractive clothing and is fairly organized, I just wish that their fitting room stalls had mirrors INSIDE THE STALLS.
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October 2023 by Molly
Amazing selection, really easy to find what you might be looking for (unless it's leggings). staff are kind but they don't always know where everything is at all times. I personally give 4 stars especially since we shop here regularly. EDIT: they often have sales so I recommend this place for cheap yet well made items urban planet is so underrated
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August 2023 by Dima Golubov
Great sales and good quality, I spend too much money here
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August 2023 by Anushanka Nilantha
The Cashier 940040 is a very rude person. We were shopping and found some items we liked in the deals section and when we went to the cashier she told us the items we picke does not have that perticular deal and she was very rude about that. As customers we only knows what we can see. The people who work in the store dont have to be rude about that. Really dissapointed about the way we were treated by that person.
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August 2023 by Prachi Patel
WORST CUSTOMER SERVICE EVER!!!!I asked whether the debit tap was working or not. She rudely answered no even though it worked !! . Srsly worst employee ever met!!!!! She had so much attitude, not even tried to help me out. She just spoiled my day! 2:30 pm , 7/17/23.
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August 2023 by Amber Barnes
I went in yesterday, the manager does NOT talk to the staff in a way I would stay working for, he was screaming at them for talking to each other about work stuff, we’ll swearing at them.. if he can talk to them like that in-front of customers imagine closed doors, i wanted to hug the poor teenage girl who was In TEARS from the way she was spoken to, absolutely disgusting