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November 2023 by Courteney Werner
I bought 2 pairs of jeans yesterday after putting off buying jeans for so long as in the past it has been such an uncomfortable experience. I was helped by two incredibly friendly and helpful staff members. Pepper in the fitting room knows the product so well and has a visual sense for size and what is flattering. He pulled jeans for me I never would have thought of and I feel like I tried on everything before finding my perfect pairs. The selection there is great but can be overwhelming with how many cuts and fits they have. So thankful to have such engaged and helpful staff. So glad I walked in!
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July 2023 by Lauri O
I had the most pleasant shopping experience here today. I was helped by the sweetest soul, Pepper. I honestly feel like their kind and encouraging treatment healed a lot of change room anxiety I’ve had. Pepper continually went above and beyond to support us with any sizing we needed, opinions when asked for them, and had such a presence of kindness and deep compassion. Pepper you are truly such a light worker! ?
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July 2023 by theOGhannabis
The ONLY store to PUNISH you for RETURNING clothes that DONT FIT.Recently bought clothes online, I didn’t get to try them on and it was a different material, so it did not fit. I then went to the store in Belleville to return said clothes. Everything seemed to be fine, did the return and went home. Checked my American eagle profile and I’m NEGATIVE points and was NEVRR WARND BY THE CLERK in store during the return. I could have given the child sized clothes to my sister and kept my points!Thank you for NOTHING American eagle. Thank you for taking my THOUSANDS of dollars and doing nothing for me as a level 3 member.Would NOT recommend ANYTHING American Eagle.
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March 2023 by Chhanya maharjan
Fine quality
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August 2022 by Glo O'Brien
I have never felt so welcomed and comfortable in a clothing store before. I was in to figure out my size in the men’s jeans, for gender-affirming clothing. Both Pepper and Dan were so understanding and helpful, turning a potentially anxious task into a fun and comfortable one. They helped me find my personal style and proper sizing, and even gave me tips for future orders and purchases. As a former retail manager, I can see that they go above and beyond for the store and it’s customers, and deserve recognition. Thank you Pepper, Dan and the entire team at AE Quinte Mall, you rock.
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April 2022 by Dana Rogalsky
The staff at this store offer excellent customer service! I was met with a very friendly, non-intimidating atmosphere. Everyone was so helpful, especially Erika! I was also able to easily exchange/refund clothes. I would highly recommend shopping at this store.
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March 2022 by Sarah Arthur
Pepper, Cam & Erika were outstanding yesterday! Not only did they provide my daughter with plenty of options in the fitting room (25 pairs of jeans later ?) they ran off their feet for everyone...with smiles and patience. Thank you for the great service!!
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March 2022 by Erika Whattam
Thank you for the great customer service. I called into the store earlier this week. A great guy made some suggestions for pants for me. I love them both!!I picked them up yesterday. My order was ready so quickly.Thanks so much.
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March 2022 by Dannette Rose Boomhower
Excellent customer service. Great clothing- awesome deals. Way too hot in store especially for someone experiencing hot flashes! Lol.
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April 2021 by William Smith
Love the quality of clothes, and they have great specials on shirts and jeans
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April 2021 by Pablo Szabatin
Great store, friendly and professional staff
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April 2021 by Fred Bebee
Good store
