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February 2024 by Geoffrey Taylor
Pleasant, friendly service, took the time to answer all my dumb questions and solved the problem.
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January 2024 by Michael Brown
The people are always helpful and nice.
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December 2023 by Dave Cleary
This is our go to hardware store. Conveniently located, easy parking, but most importantly, the customer service is TOP NOTCH! They also carry a little bit of everything, which I love for a smaller, independently owned store.The owners, and staff are simply a pleasure to deal with!
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November 2023 by patti utvich
The customer service at this store is beyond fantastic! They are friendly and knowledgeable and always very helpful! This is our go to store for anything we can get there. I cannot say enough good things about them. Have never been treated with anything but a friendly smile and chat. Their paint line is great and prices fantastic. Thank you so much to the staff for making us feel that you value our business! Ten stars for sure! The wonderful lady who works the paint counter is always super helpful! Great job Bay View Home Hardware!
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November 2023 by Bren Robinson
Amazing store, staff are absolutely wonderful. You guys go above and beyond, make Dundas location even worse then it already was. If you don't have it they will always order and accommodate! Megan is our favorite on seniors day haha ?
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November 2023 by George Spurrill
All the other stores said the product that I am looking for is discontinued, even though the varathane hardwood floor renewal kit was easy to look up online. I was at Bayview Home Hardware and Megan couldn’t help at the time however she took my name and number contacted me the following week after she looked into the dealer of the product. I was able to get a new product with confidence as I had instructions and materials provided to do the job right. I was only going to do 300 square feet but ended up doing 600 extra because of how wonderful and easy this product was. If it wasn’t for Megan, I would have had to re do my flooring instead of keeping it original! Thank you so much!!
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September 2023 by Victoria Zubovich
Always great place to visit. Friendly and accommodating staff! Always helped me find whatever I needed
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September 2023 by Collin S
Love this store and their staff ?
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September 2023 by Steve Lucas
Normally I would give place a good rating and I do make a habit of coming to this store but after today it’s going to be a while before I darken their doorstep again here’s why…I mistakenly purchased an incorrect item at another home hardware while away camping . I tried returning this item here or maybe even just exchange it for the correct item.Because this was from another store a supervisor was needed which I was ok with. The problem began when he refused my return or exchange because they ( the store) has recently had problems with shady people doing returns and making money ????While I was waiting on the supervisor to come to the desk I overheard him insult another customer and cover it up jokingly.Once at the desk and after my return was refused. He tried to see if they had a product that I could exchange for.Once at the isle , he gave me the same insult as I had just heard with another customer again coving it up jokingly. Maybe he doesn’t realize he is doing this and is thinking he is just joking around with the customers, but this is totally unacceptable!I was unsure the product he was showing me was going to work 100% so I declined the product because now I’m thinking I don’t want to have to go through this return hassle and be insulted again.He told me I should just go to another store to get my refund ???The next issue was with the purchase that I was making that day. On Monday that week I went in and was looking for a certain product. They didn’t have it in stock but said they would order it in for me to pick up when it came in.Fast forward I’m now at the store picking up the item . At the cash I ask for my senior’s discount the store offers. This same supervisor now declines my discount because it was a special order . I’m sorry don’t penalize me for you not having the product on your shelf and have to order it in!!!So needless to say ,it will be a while before I visit this store again if ever. After being insulted twice and refused the discount they offer has left a very bad taste in my mouth with this store.
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August 2023 by Dynaball Jonny
Overpriced domestic big box store. Never have what I need. I will shop online moving forward.
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July 2023 by Anthony Ceretti
Always great service here, especially in the paint ? area. They're helpful every time I come in the store. Please don't be afraid to ask them questions! They will help you find exactly what you want or need. Great location ? with lots of parking. I'll be back for sure. Keep it up. ??
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June 2023 by Theresa D
Nice staff.Decent prices.
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May 2023 by Mikey Conforti
Great service.. cant ask for anything more ..trust me
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May 2023 by R Gilmour
I come here to get keys cut often. Best place in the city in my opinion.
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May 2023 by Neil Bridger
Very friendly and knowledgeable staff
