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March 2024 by Angela Otsuka
Booking solo travel and was so impressed with the service and thorough tour information. Plus the guide had worked at that location and was highly recommended.
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January 2024 by Bob Howe
Visited CAA Belleville to obtain a Triptik for our upcoming drive to Florida service was awesome , very pleasant and also recieved it quickly
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January 2024 by larry shannon
Terrific staff. Free passport photos with membership. Discount passes for Cineplex. Small section for travel goodies. Travel agents onsite.
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November 2023 by Nathalie Ridgley
Went to this location to book an emergency flight. Was told I needed an appointment. Then they said they could give me a number to call. Well,I had already tried that and got a voicemail, I needed personal assistance.This location is useless.
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November 2023 by James Cappy
Horrible customer service. Had an appointment booked, representative. Took a walk in over me. I waited 20 minutes past my timing before I walked out the door.
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November 2023 by Michael Carney
Dropped in to get an intl. drivers licence, no waiting, friendly service and FREE passport photos too! (if you're a member, glad that I am!)
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October 2023 by Daniel Beylerian
Went in for service. Got everything we needed and extra through competent and friendly staff.
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October 2023 by A. C.
Always great service, and discounts if you're a member.
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October 2023 by Tom Bradley
I will be cancelling my caa because they refused to patch my tire but their guy was sure willing to do it 'privately' IF I was willing to pay him $40 even tho I had CAA+
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September 2023 by Charles Sine
Always friendly service.
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September 2023 by Fernanda Blanco
We had a problem with our car (Hertz rental) and got towed from Marysville speedway gas station to Ottawa international airport. The guy (I don’t know his name) was very kind and helpful.
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August 2023 by mario desrochers
Clean quiet and always help full staff.
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July 2023 by Eric Toussaint
We’ve been involved in an accident, although this has nothing to do with CAA store in Belleville, it’s been well over a month and yet we’ve never heard a word from the adjusters, they gave the go ahead to the repair company to fix the vehicle without even talking to us, there is 33,000$ damage on the vehicle that is worth 49,000 and yet no consideration is taken for the car fax. Stay away from CAA insurance. They are there when you need a tow or anything but when it’s insurance they disappear just as easy.
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July 2023 by 4of5 Roses
Needed to renew membership.Membership associate was friendly, polite and efficient.Always a pleasure dealing with CAA Belleville.
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June 2023 by Rick Robinson
As long time members we are very disappointed with the service, or lack of that we received on the afternoon of Wednesday June 7. We approached the travel section to obtain some information. One lady was busy with clients, the other lady was on the phone. We waited patiently, it is common courtesy not to interrupt someone while they are on a call. And then with phone in hand and still attached to her ear she said bluntly "what do you want?" We responded that we wanted to inquire about travel. With her finger pointing in a general direction she said that we needed to make an appointment. The lady on the desk showed very little interest to accomadate us. We then left. The customer service we received today was totally unacceptable. Let me remind you that we the members and customers are the ones who pay your salary.
