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February 2024 by Kristie Lawrence
You don't get what you pay for at this location. I have edited my review after a second disappointing experience. Came in during the evenings of Feb. 1st and 8th. Both times I ordered the Budda Bowl with chicken instead of tofu (the first time, I ordered 1 at almost $18); second visit, I ordered 2 Budda Bowls (one for hubby, one for myself at a cost of almost $34 - no drinks or sides) for our lunches the next day. Both times I was disappointed by portion size of the bowls since they always were half empty, but both times the female Freshii employee offered to add more veggies which I appreciated. My second trip, I specifically asked the gentleman who was the one making my bowl, if he had put the 2 sauces per bowl in the dish (assuming they were buried as they often are). I even asked a second time if he was sure, explaining that I was heading back to Napanee and would be very frustrated if I were to arrive there only to find they didn't have the sauce in them... I was assured they did. But of course, neither bowl had sauce when we went to eat them the next day. My mistake. I guess despite asking, I should have taken everything out and dug through the bowls in front of him to make sure I got everything I paid for. That's twice I've been disappointed at Freshii and have now learned my lesson. I'll be supporting Poke Bowl or Burger Revolution from now on. I will NOT be back!
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February 2024 by Chelsea Lynn
Don’t want to be that person but just a warning that this location gets my order wrong probably 60% of the time. Not saying don’t go there but check your items before leaving the store and I wouldn’t order online from them.
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October 2023 by Jane Miller
The food is delicious and the staff is always super friendly and helpful. My fave fast dining place in town.
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October 2023 by Chhaya Bansal
I never had salads before but after going in here I literally love salads now . Everything is so fresh and best thing I liked they have vegetarian options and customising options .Vegetarian options: Everything is vegetarianDietary restrictions: You can make your food of your own choice but adding or substituting anythingKid-friendliness: Kids options available and free kids meal on Sundays
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October 2023 by Deborah Vandenberg
I am celiac but ordered an item that was not GF. They took out the items that were not GF and let me taste the sauce to see if it was to spicy for me. Great experience today. My other two guests loved their meals as wellDietary restrictions: Lots of GF items.
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September 2023 by Arianna Phillips
Waiting 30+ mins for a smoothie and soup is a little ridiculous. More than 1 staff member is needed. Got the lemon grass soup and none of the vegetables were cooked. All were raw. 0/10
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August 2023 by Tammy Yarrow
First experience here was amazing I will definitely be back to try the food… definitely impressed with the
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June 2023 by scott mckenzie
Outstanding customer service and friendly staff. Food was very fresh and great portions. Would highly recommend this location.
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June 2023 by Ross Walkingshaw (Electrical Ross)
Wonderful, very respectful staff along with great food! What more could you ask for. 100% will keep coming back
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May 2023 by Phoenix
haven’t been to freshii since a few months after they opened and thought i’d give it another go around a year later, maybe they’ve improved since then, so i ordered on their app, i was dead wrong. avocados are still being served rotten, wontons are stale, they still don’t know how to put dressing on salads, got a 24oz smoothie that wasn’t even full. learned my lesson and won’t be back
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April 2023 by Kait MacDonald
Food is great, service is mediocre, ability to follow customer requests is zero. I’ve ordered from here every week since they opened and every time there’s been at least one thing wrong with my order. I drew the line tonight when I placed an order for a fiesta salad and was surprised to find there was no LETTUCE in the bowl. Do better Freshii. Will not return.
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April 2023 by Car NV
Good food but the customer service was terribly rude :( was so dissapointed. I liked this place a lot but this experience really made me not want to return.
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March 2023 by Marsha Tinney
My husband, kids and I came in for lunch a few weeks ago. I had the Market salad and my husband had the Mediterranean burrito. We went on a Sunday which turns out is a “Kids Eat Free” day with the purchase of one entree! My son loved the Kids Pocket (Cheese quesadilla)! My husband and I were both very impressed with our meals. The ingredients tasted so fresh. We left feeling satiated and energized. A great “on the go” option that doesn’t leave us feeling yucky.We will definitely return!Staff was very friendly, and welcoming when we walked in.
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March 2023 by Jennifer Abel
My first time ordering the Buddha Satay Bowl. While I've thoroughly enjoyed Freshii meals in the past, I was less than impressed with this bowl. The sauce was the best part. The rice noodles tasted overcooked, very soft & mushy. Veggies were crispy, fresh. I added falafel, which were enjoyable.I tried to scan the QR card with my receipt, but it's a broken link.Vegetarian options: Many options!Parking: It's a huge parking lot. You can park close to the building, or several aisles away.Wheelchair accessibility: There is a ramp in front of Freshii, with parking both in front of the building and across the laneway.Dietary restrictions: You can find ample gluten-free and lactose-free options.
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December 2022 by Jenn Gravel
Shout out to the lovely staff at Freshii (Dec 16, 2022, ~5pm) for making two delightful bowls! I like to order ahead on the app and pick up, the bowls are plentiful, nicely presented, and fresh. When I opened my bag, I noticed two little candy canes added, what a thoughtful touch. I was greeted with smiles and left feeling happy. The food was amazing ♡ thank you for all your hard work, and your friendly service! See you again soon!Vegetarian options: Lots of veggies! You can get eggs or tofu, or falafel to substitute meat.Parking: Lots of parking available for ease of going to the restaurantWheelchair accessibility: Washroom is very accessible and has an automatic door opener. Parking available too!Dietary restrictions: They have gluten free options, can make anything vegetarian, and dairy free!