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February 2024 by gra Nt
Staff were very helpful in finding a gift for me. Thanks you ?
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December 2023 by SandyJenn Marksky
70% off sale is not an actual sale.Same 10k 24" necklace at other stores $300-$500 With their "sale" its $500+ from $1000. Raised prices to make their claim and advertise. Scammers.
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December 2023 by Christine Glandon
Husband bought me a $4,000 Tennis Bracelt from Griffin Jellery design for Xmas last year. Also paid an extra $249 for the lifetime warranty. Bracelet has been replaced once, repaired tw8ce because the links actually broke. Took it to a local jeweller to have a safety chain put on and it has since broken for the third time. Griffin will no longer honor the warranty because of the safety chain (which they refused to put on). We and everyone we know will no longer purchase from them. Collegue had diamond earring stud break in her ear. Diamond fell off and post remained in the ear. She couldn't find the diamond and they told her there was nothing they could do without the diamond! Horrible customer service and poor quality jewellery
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February 2023 by Katrina Houston
Great jewelry store. The sales are great too.
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February 2023 by Tammy Hogeboom
I looked at several rings for my 25th anniversary, Cheryl was very helpful and patient and showed me several rings. I looked at another store as well. My husband went into the other store to inquire about the rings I was looking at and the salesman couldn't even remember what I liked even though I had been in there only 10 minutes before. I went back to Griffin to look at the ring again. Not only was Cheryl very helpful and sweet but she even remembered when my anniversary was! Hands down the best customer service and kindness I have experienced. We bought the ring right there. Not only was the price better for the same ring, the amazing service and knowledgeable staff is the reason they now gotten a return customer for life! I love my ring and the attention to detail is fantastic in that store! Thank you Cheryl ?
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February 2023 by Michael Alley
As a first time ring purchaser, the staff was very friendly and helped me pick out a set of 3 rings that would match and gave advice on how to position them on which fingers to look the best. Was an easy process to get them sent back and resized as needed, and they always call when your items are shipped in!
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February 2022 by Barb Sedore
Staff was very knowledgeable on their products and not agressive at selling was a very pleasant shopping experience
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February 2021 by Dylan Pollard
Great deals and helpful staff. Nice selection of gemstone jewellery in particular, both in Sterling silver and gold.
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February 2021 by Rob W
this is the one place to go if you want personalized service and has great suggestions if you have bo idea what you're looking for just like me. I got helped by three awsome people, with earnings and a necklace. I think there names were, Raven , Megan and Tamara. not to sure who there boss is but they need kudos.
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February 2020 by Super Dave 64
Purchased several items there in the past couple of years including my fiancee's engagement ring this past November..Raven is awesome, friendly knowledgeable and very helpful
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February 2020 by jaymanthefreak
Poor quality jewelry. Fell apart after only a few months. They were not interested in making it right. I'll spend my money elsewhere.
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February 2019 by Diana Green
Not happy with how they service .. people work, so why would you send your rings out first thing in the morning on a Monday to get sized, so people have to wait an extra week on top of the 10 days it takes to size it... will NEVER shop there again, and wouldn't recommend it either!!! Pretty disappointed!
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February 2019 by Zalmay Babakarkheil
Very nice
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February 2019 by Thomas Burtt
The sales ladies are always friendly and very helpful
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February 2019 by Joan Cowen
Excellent store. Staff very helpful.