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“Me and my fiancé went into the store together to design our engagement ring. The overall process went amazing from start to finish. Everyone was kind and helpful. Only good things to say and will be going back for our wedding bands.”
“I placed an order online and had it sent to the store at the Quinte mall. The lady working was amazing and made the experience wonderful. I was able to return one item that didn’t fit very easily and couldn’t be happier with the experience. Thanks”
“Absolutely incredible! I had a necklace that required fixing and got it back within a week. More importantly had a bracelet that was broken it’s cheap but needed a clasp was fixed in 5 mins for free. Just beautiful customer service. So personable and kind. And their jewelry is just stunning. Highly recommend!!!!!”
“Very kind and considerate owner. Very fair prices. Goes above and beyond. He has engraved things, fixed watch bracelets and batteries, fixed bracelet and chains, created a Greek alphabet charm. Highly recommended.”
“I always go here to get my cuckoo clock cleaned. It is so great to be able to get it done locally and not have to drive to Toronto for cleanings & repairs. They are very friendly and have been here 40 years!”
“I looked at several rings for my 25th anniversary, Cheryl was very helpful and patient and showed me several rings. I looked at another store as well. My husband went into the other store to inquire about the rings I was looking at and the salesman couldn't even remember what I liked even though I had been in there only 10 minutes before. I went back to Griffin to look at the ring again. Not only was Cheryl very helpful and sweet but she even remembered when my anniversary was! Hands down the best customer service and kindness I have experienced. We bought the ring right there. Not only was the price better for the same ring, the amazing service and knowledgeable staff is the reason they now gotten a return customer for life! I love my ring and the attention to detail is fantastic in that store! Thank you Cheryl ?”
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“Amazing experience. Bev was super kind and extremely helpful. I had my ring sized and very pleased with the results. Bev is a wonderful lady to do business with.”