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February 2024 by Paolo Giuliani
Poor communication. No phone calls, no personal touch. My experience has been that they do the absolute minimum required. Bob Brown was excellent, but since he retired it has been dismal. Life is short. Go elsewhere for your insurance. Find a broker that actually gets to know you and wants you to succeed.
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February 2023 by Julie Anne Simpson
Friendly brokers with a flair foe saving $$$
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March 2022 by Ken Buckingham
Bin with them a long time. Treated well from time you walk in to the time you walk out
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February 2022 by Brad Vanhecke
Only delta with the very nice lady at reception but she was very helpful & made me feel like a valued customer.
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February 2022 by Robert Russell
Very professional and friendly. Stopped by for a quote and found it a very positive experiance !
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November 2021 by Kelsey H
Very difficult to reach anyone, do not feel valued as a customer / consumer, several negative interactions with more than one broker (being spoken down to or spoken at)
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September 2021 by Greg Mcmurter
I purchased pontoon boat Insurance was happy with the rate people were great all was good.until a tree fell on my boat ruining the full enclosure .I called they said I was covered but I needed to get a quote on repairs .After getting the quote adjuster said he was fine with the quote but that the boat was under insured .that was last June?No one called back dispite my constant calls .I was told 2 different times someone dropped the ball? So now it gets better in order to get a settlement they ask me to sign a document saying if I accept the payout they own my boat??? And I won't be insured anymore even though my policy expires next June?I have never had a insurance claim before in recent history but it makes you wonder why buy boat Insurance the stress from this is not worth any payout .
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September 2021 by Betty n Winston Brown
I have dealt with Newman Insurance for many years, Bob Brown is my agent, very knowledgeable, from old school, had some initial issues with younger staff but as I have been in business since 1972 myself may have been a bit overdemanding "LOL". Bob set me straight on what to expect and has provided that service since then, His assistant McKenzie has been equally helpful and available as needed. As I am a small OMVIC dealer I was just happy to get full insurance at a reasonable rate which I now have. Please keep up the good work!!!
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August 2020 by Evelyn S.
Very upset with this place for taking triple the amount of insurance out of my sisters bank account. The broker is very hard to get in touch with as she was trying for over a week with no response and then they took a huge chunk out of her bank. It is unacceptable during a time like this when many families are facing financial hardship due to the pandemic. Stay away from this place they are crooks.
