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December 2023 by N T
Impressed with Planet Fitness Belleville! The pricing is excellent, the staff is friendly, and the gym is generally not too busy. Never encountered a machine breakdown, which is a plus. However, a minor suggestion would be to consider replacing machine components as they are becoming worn down. Overall, a solid five-star experience for a reliable and budget-friendly fitness option.
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November 2023 by Mackenzie Poick
Exceedingly sketchy business practices and will 100% over charge you or continue to charge after cancelation. My partner went in person to cancel his membership over 2 years ago, and it came to our attention today that the planet fitness employee decided not to process the cancellation or they lost the paperwork and has been charging him monthly. And according to them they will not issue a refund without cancellation papers, If it's your policy that you cannot issue refunds without the cancellation paperwork, then maybe you as a company should hold on to your cancellation paperwork. This company has known to do this across North America, do not give them your money. Do not give them access to your bank account. Do not give them access to your credit card. They will continuously charge you and engage in spectacularly shady business practices. This is a common problem and I urge anyone reading this to look into it themselves.
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October 2023 by Ashley R
Very neat and clean gym with reasonable membership prices. I also really like that they are open 24 hours. Lots of great options for black card members such as the massage beds, chairs, tanning, etc.
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September 2023 by Tyler Bernard
Some odd/judgmental energy with staff members here in the Judgment free zone. Not always paying attention at counter or professional as should be. Editing review. Manager Nikki is great and some great customer service with most reps
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September 2023 by SIMPLE LIFE
I joined the gym 4 months ago and so far I had NO issues with the gym but this one employee Absolutely ruined my day (Sept 17th 2023) morning shift from 10:30 am, This female employee has some issues with me & my wife. She lied by watching me on the camera and coming up in infront of me while I was doing my 1st set to tell me that I need to leave this machine because two ladies are waiting to do the same exercise which I was doing and i need to stop.Upon asking the ladies if they needed the machine they said we don't even do that execersie and we were already done and going home. Clearly this female employee made up a story, lied on their behalf and just to embarrass me infront of them.What a shameful act this was. This was supposed to be Judgment free zone. I have no issues with payments, rules and gym ethics, have tremendous amount of respect who come for workout, But this place has become so Judgmental that employee are watching me on the camera like i am stealing something.THOSE TWO LADIES WERE SO NICE AND APOLOGIZED TO ME BY HER ACTS. They even went to talk to her at the front desk. After finding out that she lied and was watching me on the cameras for no good reason she accepted her mistake with no remorse.She needs better training and stop harassing customers. I am sure planets fitness has strick policies against those employees.
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September 2023 by Caleb Kimberley
Free day pass let’s go just don’t set off link alarm ?
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July 2023 by hailey podperyhora
The employees here are so welcoming and i enjoy encountering them each time i go, the employee nikki (no idea if this is her name i’ve only caught glances of the name tag) helped me when i had an uncomfortable experience and i appreciate that
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July 2023 by Truth Bringer
Never fully utilized the gym, mainly due to my phone not being compatible for QR codes. However, the gym is as sanitary as possible. They have a locker room for both male and female members, with the men's change rooms having plenty of lockers to store items, along with a spacious shower room and toiletries (urinals and toilets). Many machines, such as staircase climbing, treadmills, and weightlifting. Planet Fitness also offers coaches to help your training (see staff for more details). A place where you can comfortably go to do your workout.
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July 2023 by Steve Mignardi
Nice facility but no rowing machines. Which is a deal breaker for me
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May 2023 by Maggie
Very clean and a very reasonable monthly price. For 30 bucks a month you get access to hydro massage, massage chairs, tanning booths etc Also the app let's you know how busy it is at any time of day.
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May 2023 by Brad Gannon
Worst place you could go. myself and many of my friends have been ripped off they have no care for customers only about themself they will force you to sign a paper that if you get hurt they have nothing to do with it they will charge you even if you cancel your account charge a late fee when they could just make your account not active till you can pay it but instead they keep it going even though you get nsfs in your bank just from my experience and others this place will be shut down in no time if you give no care to your paying customers then you shouldn't have a business luck it forces you to put a star to post this because I would put no star rating
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March 2023 by Arkadiusz “Eric” Kowalik
Clean facility with good choice of machines. Nice to have massage beds, massage chairs, tanning, and red lamp. Gets busy at times, but that's expected at the price point. Also nice the app has a crowd level meter to let you know how many people to expect.
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March 2023 by Karen Hyland
Clean. Well organized, friendly staff and amazing membership prices! Their hydro massage beds are amazing as is the red light therapy
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March 2023 by Tawnya Brooks
Super clean gym. Friendly staff. ?
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February 2023 by Faisal Satar
GM needs to be retrained on how to mediate an issue between staff and members. Whether its the members fault or not is besides the point. I will leave it at that.
