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November 2023 by Sandy Lisk
I was in Shoppers approximately a week ago. I haven’t had too many good things to say about the pharmacy on Sidney Street at Loyalist Plaza. However, I needed some information an about my medication history and the Pharmacy Technician Janet, although extremely busy, took time out to look things up and even printed off the information I needed. Sorry Janet, I don’t know your last name, but thank you. You are a great representative for Shoppers and if all were as kind and thoughtful as you, it would be an excellent pharmacy. Kudos to a job well done and for going out of your way
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November 2023 by Darrin & Ginette Rossi
Have been with Shoppers Pharmacy Sydney Street for many, many years. The service is going downhill fast these days. Especially in the last 2 years. Prescriptions are often not ready, when promised. If you call you wait on hold for quite a while or they don't answer at all. Was told by a team member this year that they dont take walk-ins for the flu shot and Covid vaccine when the Shoppers website says they do. Told her my brother walked in for his and she replied "he went to a different Shoppers" which he didn't. I put a formal complaint in with one of the Pharmacist and the service has not changed. Requested medications again and was told it would be ready in 2 days. Two days later none of them where done.Pharmacist notified again. I have a strong feeling that the pharmacy is under staffed cause the pharmacy team members look stressed, unhappy and cant get prescriptions done on time or can't answer the phones on a timely basis.Finally had enough. Changed Pharmacy today.
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November 2023 by Linda Quinn
Staff was more than helpful to me. Very friendly, and store is varied in it’s stock, i.e. has essential groceries available.
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November 2023 by Mia Yull
It would be nice after being on hold for almost 20 minutes and calling 4 times if they didn't hang up the phone. Highly dissapointed.
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September 2023 by Tracy vanhooser
When walked in the older lady with glasses yelled saying we close in 2 mins and was really snotty about it not happy with them
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August 2023 by Melody Calhoun
Went in to fill a prescription today, and while I was picking up one of the staff (not even the staff member I was speaking to) decided to yell at me, from 20ft away, that my prescription wasn't covered. It felt very condescending and even like poor shaming, not okay shoppers. Not.Okay.
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July 2023 by Maria sheila Albanese
My father forgot his puffer at home on our travel to Ottawa.Janet and the pharmacy on duty, went above & beyond in making sure my dad will have something to use.Thank you very much again!
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June 2023 by leslie simpson
Today I dropped my wallet at this shoppers and two employees worked fast to find my phone number through the pharmacy to get it back to me. I am so so appreciative and want you to know you have a wonderful and honest staff! The one lady was Janet and unfortunately I didn’t get the other lady’s name and she wouldn’t take my money as a reward for finding it all she wanted was a hug. That made my day for sure
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March 2023 by Naaz
Amanda in beauty section is amazing at her job. We went to get a perfume today at shoppers and she is absolutely wonderful and very helpful. She is the best worker with excellent customer service skills I have ever met at shoppers.
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March 2023 by BHUMIKA MITTAL
I would rather give minus! They have plenty of staff and i don’t know why they take so long to give the medication. Just 10 tablets, prescribed by their pharmacist. I was told to come back in half and hour later on i was told come back again after 10 more minutes. I told i have to go to work only to hear from the staff, well you can tomorrow tomorrow then.
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March 2023 by SORABH SHARMA
I was looking for recommendations to buy perfect products for me. Employee name Chris really helped me. She is very polite and helpful. Thank you for helping.
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February 2023 by Emma Potts (arlinns)
Nancy in the pharmacy was absolutely wonderful. I came in for a refill only to find out my pharmacy had transferred my most important prescription to a different Shopper's. I ended up having to have my boyfriend pick it up there for me, but she called me later to make sure I had it and to ask if I wanted her to call and have them transfer it. They seem understaffed and very busy so wait times can be long, but in my experience they're willing to go above and beyond to help you out.
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February 2023 by Amber Semple
The Pharmacist is the worst and a nightmare to deal with. Very bad attitude and they don't seem to really care. Seem to only care about getting a pay check. Well worth find any other Pharmacy in this city than to deal with this place.
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February 2023 by THE TRIPPY FAMILY VLOGS
Worst Pharmacy in Belleville. Only person waiting and told 1.5 hour wait to pick up a total of 15 pills from a prescription for the daughter from the Hospital
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January 2023 by Adam Rupnik
The store is usually great. Good luck trying to book a vaccine booster app. It is impossible to book online as there are no available timeslots. I managed to get one, and waited a month for the app, but they couldn't find it in their system. Could have been me, but I was very sure I booked the correct location and time. Really disappointed, especially with the customer service provided by the bearded pharmacist.
