-
September 2023 by Katrina Houston
Very happy that I PURCHASED, yes, PURCHASED the Elie Saab perfume. I will NOT TOLERATE any condescending behavior from the people at that perfume counter. I DO NOT care what you think of me. I AM A PAYING customer just like everyone else.
-
September 2023 by Pallavi Roy Choudhary
Went yesterday to buy a perfume and the manager at the beauty boutique suggested me the wrong one. I called them to ask if they can take it back but she denied.People should learn more about customer service and should not make up their own stories to prove the customer a liar. I wanted to buy this perfume with my hard earned money and I just lost my money and didn't even get what I wanted ? ?I won't go to them ever.
-
September 2023 by Valerie LeMoyne
Very disappointed, got to the doors at 9:55pm, was already locked. Watched two employees ignore me while helping just one gentleman check out. I am pregnant, with two children. When the rep did finally make it to the door that was only to tell me I can not enter. I told her I've been knocking some 9:55 pm and she was immediately condescending and defensive telling me her couch said 10pm give minutes prior.I don't buy it. If the store closes at 9:55pm THEN POST THAT ONLINE so I don't stand at the door making my heart race and losing my breath to be treated like an animal for just getting out of the hospital and needing diapers.
-
September 2023 by John O'Malley
Supposed to be on auto refill but always have to call to renew prescriptions. Not sure why they offer a service they can't fulfill. Epic failure on this huge conglomerate. One more failure and I will be moving to a pharmacy that can.
-
September 2023 by Maureen Thorn
The cashier that I and my Daughter had this morning made our day, great smile, great sense of humor, she had us laughing as we were leaving, we hope we see her there again
-
April 2023 by C Sutherland
I contacted this Shoppers Drug Mart to inquire about getting a passport photo taken for my baby. This location does passport photos - great! Over the phone I spoke with someone who was very polite, but she told me that we do passport photos, just not for infants. We talked briefly about what it means to take a passport photo for a baby, the common strategies, and the looser restrictions on the photo (facial expression etc) for babies. I said I’d like to come in and give it a try, but she refused saying ‘we are not equipped for that’. Even after I offered to bring in my own tools (baby’s car seat and a white sheet for the background). I know that Shoppers in both Napanee and Kingston will (and have recently) taken passport photos of babies, so this just tells me that this Belleville Quinte Mall location can, but chooses not to. I’m very disappointed that this is not something they are willing to do, even when they provide the service already. I find it unfortunate that this Shoppers is wiling to make a new moms life a little more difficult. I’ll be thinking twice before giving them any of my business in the future. On the flip side, Staples in the same mall plaza was excellent with the service and was really sweet and patient with my baby, I highly recommend Staples!
-
February 2023 by Jenny Asua
was looking around in the makeup isle and i have the beauty "specialists" following me asking if i need help i say no they come back ask the same thing probably about 5 times NO GIRLIE POP I DONT NEED HELP
-
January 2023 by Cassie Dombroskie
Twice now my family has been shorted on prescription antibiotics. Then made it seem like the antibiotics weren't being used correctly. The first time I went the girls were talking about how they only had 2 bottles left, I would have been ok coming back for the rest after my child got his but to make it seem like I can't count to 5 is ridiculous.
-
December 2022 by Josh Mosco
Went there for one specific item and had to deal with immature and flirting high school kids when I was trying to make a quick stop for one item. Never come back. Will go out of my way to go to another Shoppers
-
November 2022 by Joe Locklin
Not able to book an appt for covid booster shot
-
September 2022 by Ashley Barnett
Hours advetised/posted do not match actual hours open and customer service is a disappointment. I continuously have terrible customer service at this location but to today is one of the worst. I went to pick up a package, the hours for their canada post office there is supposed to be 0800-2100 it was 1900 and the employee told me he could not help me because they close at 7pm not 9pm as advertised and then he proceeds to tell me that it's Canada Posts fault.
-
September 2022 by Peyton Thomas
Beauty Boutique is a joke everytime I got there I get followed around and profiled by the same girl every time I have no had this problem with any other shoppers I can’t just buy makeup without be harassed thanks a lot!
-
September 2022 by Remy Darling
The staff is always polite, fast, and I even got my COVID shot here. Getting my next one shortly. Always has what you need on hand, but is so overpriced.
-
July 2022 by gurneek bhullar
I went to shoppers last week on Friday night and Natalie from beauty section helped me and she was so polite and kind .She helped me to match my foundation shade. And Even though all the staff members who work there are so nice i almost visit 3-4 times a week there.Keep it up everyone
-
July 2022 by Pat Leonard
The staff from are always extremely helpful, I have had no issues with returns or exchanges as long as you have your receipt all is good. Any time I have asked for assistance if finding a product someone has either located it for me or gone in the back to see if they have any left, always with a smile and a your welcome. A couple of times I was shopping close to closing not realizing it and instead of rushing me and being rude as I have encountered elsewhere the staff just reminded me and asked in a courteous way that I finish up, even helping me find my last few items.