The Body Shop is a well-known global beauty brand founded in 1976 in Brighton, England, by Dame Anita Roddick. It is a certified B Corp and part of Natura & Co, a group committed to positive economic, social, and environmental impact. The brand offers high-quality skincare, body care, hair care, and make-up products that are ethically and sustainably produced, inspired by nature. Customers appreciate the company's dedication to making a positive difference in the world and its commitment to fair trade, environmental sustainability, and cruelty-free practices. Many customers have had consistently positive experiences at The Body Shop stores. They praise the excellent customer service, highlighting how staff are friendly, knowledgeable, and quick to help. Customers feel comfortable allowing even teenage children to browse freely, appreciating the staff's ability to communicate directly with young shoppers and offer helpful recommendations. One reviewer shared a particularly enjoyable interaction where a staff member's positive attitude and helpfulness made the shopping experience memorable, even amidst technical issues at checkout. Longtime customers value the effectiveness of the products and their suitability for those with allergies, noting that The Body Shop is one of the few brands that haven't caused allergic reactions. They also appreciate the company's efforts to protect the environment and oppose animal testing, reinforcing their loyalty. Overall, The Body Shop is recognized for its friendly staff, quality products, and ethical practices, creating a positive shopping environment that customers trust and love.
Natalie at the Bayshore location in Ottawa was fantastic ! She knows her stuff . Definitely going back .
February 2022
Love The Body shop, this store is clean and staff are friendly and helpful, i would like to thx Sue she was great and helped me with all my questions and purchases! ?
December 2019
Very helpful staff and awesome store. Sarah and Janet will take the time to help you find what you need! I love coming here for skin products its my go to place!
