The Brick has been a trusted name in Canada since 1971, offering high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 stores across the country, including The Brick, The Brick Mattress Store, and The Brick Outlet, the company prides itself on providing excellent service both in-store and online. Customers consistently report positive experiences at The Brick, highlighting the knowledgeable and friendly sales associates. Many reviews mention the thoroughness of the staff, who work diligently to find the best deals within customers' budgets. Sales representatives like RJ, Catherine, and Corrie have been praised for their ability to answer questions, provide valuable advice, and ensure a pleasant shopping experience without any pressure. One customer shared their urgent need for a stove, only to find that The Brick offered superior quality at lower prices than competitors. The collaborative effort of the sales team made the process enjoyable and efficient, leading to the successful selection of multiple appliances. Overall, The Brick is recognized for its exceptional customer service, making it a highly recommended destination for anyone looking to furnish their home.
I was honestly amazed with customer service there Jordan helped me with finding the perfect couch and chair and did everything to get the the best deal couldnt be more satisfied with my experience with the brick and Jordan.
February 2026
I've always had a decent experience in this store.An associate promptly appeared to help me choose a range hood fan for my daughter. I was out in 20 minutes. Thank you
February 2026
Delivery was fantastic . The person who was helping me not so good. I would ask her a question and I would have to ask her again ,again Then when she totalled everything up she had to get help.That did not bother me but the not answering did.
