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February 2024 by Darren Snarr
The sales associates treated us like family. They were so accommodating. There’s no question, we will be back when we need to buy more furniture or appliances for our new home.
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February 2024 by Alexsandria Schwager
I have purchased many items from the brick. As well as the extended warranty and never had any issues until it was time to get my instore credit for not using the warranty coverage purchased (their store policy)I was told that my credit was no longer available and that the sales person that sold me my items no longer works there so there is nothing they can do. Very disappointed.
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February 2024 by John Twang
After looking on line we decided to make our purchase locally if possible. Corrie Tucker was our salesperson and she did an excellent job finding what we needed and explaining details. Corrie was exceptional!
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February 2024 by Walter Burt
We really appreciated the lengths that the sales person, Cindy, went to in finding the right appliances we we’re looking for
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February 2024 by Heather Crawford
Our experience was amazing with Ryan and Jennifer! So down to earth and great to have a conversation and amazing customer service! We are 62 and have purchased many things from the Brick at other locations but NEVER had the customer service at any others like we did in Belleville!We were treated with respect but also like we have known them for years! Keep up the excellent work and amazing customer service we won't forget either of you and will also pass on the word to our friends of this excellent customer service!! Thank you ever so much!! Heather & Tim Crawford ♥️
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February 2024 by B S
As always, a disappointment. Haven't been here in 10 years and I quickly remembered why.
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February 2024 by Jennifer Huras
Just wanted to say what a great experience I had buying a new bed at the Bellville Brick . Our sales consultant was Kurtis Shortt and he was one of the best sales consultants I have ever had . He gave both my husband and myself time to look then answered all our questions with expertise. We found everything we were looking for and we had it all within two days at our doorstep. Thanks again Kurtis your friendliness and kindness did not go unnoticed. Great Job !Jennifer and Bill Huras
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February 2024 by Erica Briscoe
Corrie Tucker was amazing! Offers exceptional customer service and is an absolute asset! Offered expert service and answered any questions I had. Would recommend seeing her if your shopping at the Brick Belleville
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February 2024 by Debbie Hodge
Went to the Brick Belleville just to have a look around while we were waiting for another store to open. Kurtis introduced himself, and we said we were just looking. He told us to reach out if we had any questions. We have been wanting to buy a new bedroom set for 2 years. Kurtis was very knowledgeable and helpful and not pushy at all. We ended up buying a bedroom set and will have it delivered in three days. Excellent customer service. It was nice to look around and not be hounded by a pushy salesperson. I would recommend Kurtis if you want to buy anything at this store.
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February 2024 by Google User
Emilia has always provided great service.
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February 2024 by Tracy Peters
Thank you Ivy for all your help and knowledge. You made our decisions easy and we appreciate all your advice. Best sales consultant I have dealt with!
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February 2024 by Kirk Little
We needed to replace our well worn out leather furniture that served our family for over twenty years, we had bought the old furniture from The Brick and we were so happy we decided to give them another go. Shortly after we entered the store we were approached by a young man named R J. He asked us if we needed any help. We told we just came in to have a look, we really didn't want to be followed around and led by a pushy salesperson. R J said well have a look around and if you need any help just let him know.We were walking around taking our time, sitting our buns in everything that looked nice for our home and enjoying the freedom of not being followed. After about an hour of walking around we sat down on our favourite set of furniture. R J spotted us there totally relaxed and came to see if we needed any help.We asked about the furniture, timeframe for delivery and different options for the set. He was very knowledgeable and helpful, the best part was that at no time were we ever pressured.We also asked about some kitchen chairs that we happen to see and sit out buns in, and he told how popular they are.Well we were sold, RJ wrote us up the order and we were looking forward to getting our new furnishings.We cannot close without giving a shout out to Jon and Nick, they were the delivery guys. They unpacked our furniture assembled everything and placed it in our home. They were very respectful of our home and the furniture they were delivering.A further shot out to the office staff who were so nice to deal with especially Brianna, she helped us a few days later to get some money back when the kitchen chairs were on sale.We would definitely recommend The Brick in Belleville, ON.
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February 2024 by Breezy Powell
2 times I have walked into this store..Once boxing week and once yesterday Feb 6th..I was looking at making specific purchases..The first time I was looking for a mattress..The second a washer and dryer and a power lift chair..I wasn't glammed up..I hate shopping for these kind of purchases..But when I do I know what I want or would like some help to ask questions..I went in wearing my plaid farm coat, crocks and hair justthowen up..The first time the store wasn't that busy..I passes reps talking amongst each other and glancing my way.I wandered the store being specific looking at stuff and even made eye contact with associates. No one came over..The second time the store had no customers..Walked in was looking for a lift chair..Hubby had to follow someone to ask and she said just over there..And she left..So we looked at them then looked at washer and dryers...No one was around to answer my questions. This was my 3rd store to as I like to be informed and get the best deal... had zero assistance at all..Left passes one person talking on her phone and 2 sitting on furniture on their phones..I was totally discussed at the lack of sales and I personally will never recommend that store or buy anything from them ever. They personally lost over 6k from me which I happily spent elsewhere and not on a store credit Sorry Brick my money wasn't good enough for you. Every other store I walked into they were very happy to acknowledge me and give me their time
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February 2024 by Jean-Sebastien Denis
Amazing service, friendly staff and Corrie Tucker was very helpfull with advices. She helped us to choose the right sofa for our need.
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February 2024 by John Badgley
We were in need of appliances asap and I called the Brick and was forwarded to Kurtis, best thing to happen to me. He was so helpful, we discussed what I needed and I went to the store the next day and he was prepared and showed us all the items we discussed and confirmed they were available for a delivery. The Brick in Belleville and Kurtis was a great experience and the delivery crew was awesome I highly recommend the Brick and ask for Kurtis you won't be disappointed.
