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“review date: july 9, 2025
customer service date: ongoing since 2020
this is a LCBO location (south hamilton square) that i don't regularly go to as it's out of my area. i will come here if my regular stores are out of/running low on certain product.
SHS is not a big store by any stretch of the imagination. but it has enough of the essentials to get you thru your adult beverage needs for your occasion at hand.
parking in the plaza is plentiful, however be advised it does get congested quite easily during the day, as far as navigating within, into, and out of the plaza.
staff here have been generally polite on all my visits.
i would like to add a texas-sized shout-out to retail floor workers lisa and andrew for their genuine kindness in assisting me with product inventory inquiries and with general customer service in the store. am wishing both individuals all the best at the store and in their personal lives. ⭐️
understandably. each LCBO is tailored to what it's area's wants and needs are for products.
half-star knocked off for not having extended hours.
half-star knocked off for limited vodka cooler selection and for lack of chilled cooler beverages section. unless you're buying beer here, you're going to have budget time at home to get room temperature products chilled in your fridge/freezer.
SHS does have an extensive chilled beer section at the very back of the store.
bottom line: if you have to come here, it's a serviceable location. it's right next door to fortinos so you can do grocery shopping and make adult beverage purchases all in one area. just make sure you're coming here knowing there's no extended hours fri-sat-sun. ?”
“This is a huge Beer store. The whole store is climate controlled. Great staff, very spacious. This place has everything one would desire, my third time here as the other local stores are always out and I can surely count on this store to have my beer choices in stock. Always best to check site prior to going just in case as well. Like the fact this one has a security guard as well.”
“So convenient to go here. Offers lots of samples. Only thing I would say is for you to check the manufacturing dates on products to make sure they're not too old. I purchased a box of Growers BlackBerry coolers and they were flat and tasted bad. I brought them back and they exchanged them no problem.”
“Exceptionally clean location, the thin older man with 42 years experience is one the kindest employees I have ever had rhe pleasure of encountering. He actually cares and will definitely be returning!”
“Hoyjean was very helpful and pleasant to deal with during my visit. She helped me select a beautiful bottle of whisky as a gift for a friend. Thank you so much for your help you were awesome! 5 stars ?”
“Consistent store for years in my experience. The staff are knowledgeable and proactively helpful, and cheerful beyond expectations. I always come out of there with a little lighter feeling and a smile. Good job whoever’s fueling that stores team culture!”
“My go to for exploring sprits, tried the Canadian Club 12yr old, so far the only bottle that doesn't drip on the side. This should probably go to the distillery, though clean and well maintained spot to explore!”
10AM - 9PM
76 Mall Rd, Hamilton
Liquor Stores
“Always a good expierence, friendly staff. When it comes to beers I'm clueless, and Greg was super helpful and knowledgeable with reccomendations, without making me feel bad for my lac if knowledge. He pointed out a few options he thought I'd like by what I had described to him, and suggested what to look for when picking new ones to try in the future. he was absolutly right and I liked all of the beers he suggested. Also only location in the area to carry my favorite vodca "hounds"”
“For those interested, this location stocks VIZZY variety packs! Not all all locations do, so this is big news :) Shout out to Ryan and Misty for their exceptional customer service. Hands down best beer store in town!!!”
“Bev helped me with fantastic gift ideas. Clean, well shocked cashier was efficient and friendly. Will visit again when at Jackson Square getting my hair done at Joseph's. Thanks girls”
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“Very nice store but because it’s out in the smaller town of Binbrook there is less variety and the stuff that does come in that is very popular is off the shelves fairly quick. Staff are always very nice.”