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November 2023 by Karissa Di Lellio
Recently started using this pharmacy for my prescription refills and they are always on time and pleasant to speak to on the phone. Also recently visited for a minor illness and the pharmacist was incredibly helpful and knowledgeable. Will absolutely be visiting this pharmacy again!
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November 2023 by Spencer Willock
Terrible experience! Pharmacy had an attitude! Sorry you have to do your job ! Awful customer service, medication not ready twice and then no call to notify when it was ready ! Last time shoppers get my business
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November 2023 by Jim Halliday
I find a good majority of the staff here to be very helpful and friendly. The store is open till 10pm which is great in a small town where most businesses close earlier. The ladies that work in the pharmacy are tops. One lady is extremely kind. She has our prescriptions ready and waiting for us right on time. The pharmacists I’ve dealt with have been very helpful and follow procedures when I pick up my wife’s medication. Asking for my identification is normal. I appreciate them asking. If your stuck and need groceries after the local grocery store closes you always have them as an option. Little more pricey but if you just need a couple of things your in luck.
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November 2023 by Paul Grodzinski
If I could give no stars I would. Horrible customer service wife ordered her pills day before advising her would be done by noon next day I go to pick them up and was advised they were not ready. I also ran out of my pills for acid reflux no refills. There is a sign they can write prescriptions now for certain conditions including reflux and proceeded to argue with me that she could not (this drug is not a narcotic). After about 1/2 hour of arguing she reluctantly gave me 30 days worth making it seem like she was doing me a huge favor. Will definately be transferring my business over to the store across the street.
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November 2023 by Brenna Glaw
I’ve been on hold for the pharmacy for 50 minutes and when I called back, I was told I just had to be patient. That’s horrible customer service, I’m really disappointed.
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September 2023 by M Morris
The pharmacy is oblivious to the lack to customer service they give. At 3pm with a line up 4 people picking up scripts the sole cashier stood and watched as the pharmacist dispensed the meds for the person at the counter. No concept of asking the customer to stand aside to serve others customers. Staff arrived from the back and sat down watch the pharmacist work. This is not an isolated incident. At times i have heard staff shout out the customers name, address and telephone across the pharmacy to confim the id...no concept of privacy concerns or identity theft. Our family will be looking for a new pharmacy soon I think.
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September 2023 by Alex G
It seems customer service is a big issue at this pharmacy from what the reviews show! I tried to politely explain the lack of service I attained from the male pharmacist/owner and stated the great service I attained from the lady pharmacist before him. Well the pharmacist/owner took this as a verbal attack and came off as rude and takes no accountability for his actions. Try’s to make you feel as if you have asked something wrong with his questions, absolutely no bed side manner The way he comes at you it even made my child feel embarrassed which is absolutely ridiculous. Honestly his way of speaking, I feel for the women that work there and have to deal with this kind of so called man. His actions and way he tries to belittle people. The lack of accountability shows when he starts telling me “Ok you can leave now I don’t want to deal with you” trying to reassure himself that people saw what happened and he was in the right. Please no one was around and if they were, they would be appalled as well at how he came off. Bed side manner for this so called pharmacist “0”. Work on your customer service and bed side manner!
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July 2023 by Ashleigh Federanko
Had an upsetting experience with the female pharmacist. She definitely needs to work on her customer service skills, and needs to learn not to accuse customers. The male pharmacist has always been kind and accommodating!
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June 2023 by Jan Harvey
Your cashier, a young man who served me this morning has always been cheerful, helpful and caring, and is always readily available for anyone choosing to use the check out counter.
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May 2023 by Kelly Langdon
I have two small businesses and I send out packages on a regular basis. As a regular, I enjoy the fact that the ladies working in the post office section are very friendly and efficient at their jobs. Keep up the good work!
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March 2023 by Sharon MacDougall
Do Not Recommend this Pharmacy!! Told by PHARMACIST that ALL Medications that are a new prescription , UNLESS it's an Antibiotic or Pain Relief(which this prescription was), have a 48 hour HOLD put on prescriptions! WHY??!!
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December 2022 by Sam
Mary in cosmetics is so professional and so nice!!
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December 2022 by S Q
I used to work in cosmetics in the past, and I know the importance of saying hello to your customers and what not - making a positive shopping experience. That’s exactly what Tammy did for me!I’m currently 37 weeks pregnant and asked to sit down while she showed me some scents. She was so kind, and again this could just be her great sense of customer service but as a preggo woman - her compliments and the fact she made conversation with me about the pregnancy too - not just trying to sell a perfume, made me feel great and important! I literally smiled on my way home thinking about the interaction.I really hope Tammy gets some recognition. Little interactions like this make a big difference in people’s days!
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December 2022 by Mike
Terrible experience with pharmacy. Extremely rude staff. Management should provide customer service training. Will be switching my prescriptions somewhere else. DO NOT RECOMMEND this location!
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November 2022 by G ous
This review is based on the pharmacy. Although store staff is overall pleasant, the pharmacy owner is a pain to deal with. He is rude and makes it feel like you're wasting his time when dealing with him. Hopefully he can improve his customer service. Most of the other staff there is decent.