Canadian Tire offers a mix of positive experiences and some challenges for customers. Many reviews highlight excellent service, with staff members being professional, courteous, and quick to assist. Customers appreciate the helpfulness, particularly in areas like the garden center, where a staff member went above and beyond to load mulch into a car with a positive attitude. The store's online ordering system and clear website navigation are also praised, making shopping convenient. However, there are concerns regarding automotive services. Some customers encountered issues when they felt staff incorrectly diagnosed their vehicle problems, leading to unnecessary repairs. Despite these challenges, the store itself is generally well-regarded, with customers noting a good selection of products and favorable sales. Overall, while Canadian Tire excels in customer service and retail experience, there are areas in their automotive services that may require improvement.
I have been coming to this Can Tire for over 25 years, always find what I need and although over time it has changed, it still remains local in its customer service. Staff are very helpful.
November 2025
I know its a busy time of the year but the Auto parts desk could cheer up a bit. A little to tense for my liking.
August 2025
Visited to purchase a water cooler. They showed 2 in stock, however nothing in assigned location. Didn't get his name, but this clerk was quick to help! Immediately went upstairs to bring their stock to the bin for me. Most courteous and helpful. A refreshing experience, thank you.
